Dishoom co-founder Shamil Thakrar: ‘Delivery won’t be dine-in’s poor relation’

In usual times, an ‘if it ain’t broke, don’t fix it’ approach to operating a business as successful and celebrated as Dishoom makes sense. But 2020 has been anything but usual, and despite its initial reluctance to drift from the carefully curated roll-out program that’s seen the Indian restaurant concept emerge as a well-established industry darling over the last ten years, in March the business announced it would be launching a collection and delivery option, for the very first time. It now boasts seven delivery-only kitchens, opening its latest in Brighton last week, and as co-founder Shamil Thakrar tells MCA, the business doesn’t intend to stop there.