All PizzaExpress articles – Page 20
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Analysis & InsightLogical step, logistical nightmare?
PizzaExpress arguably made one of the most significant steps in its 50 year history last week when it launched delivery in two of its London sites. It is a logical move for the company, but as it looks to build share in a c£1.1bn market can it take on the logistical and marketing giant that is Domino’s?
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News
Weir joins Ruth & Robinson
Sarah Weir, former operations director at Davy’s, is to head up Ruth & Robinson, the Imbiba-backed, fledgling Brooklyn-inspired bar concept
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NewsPizzaExpress begins Delivered rollout
PizzaExpress has begun the rollout of its new delivery offer Delivered into a number of its sites in central London before an eventual national rollout
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News
Bluewater restaurants gear up for peak trading times
Restauranteurs at Bluewater shopping centre in Kent are preparing for the busiest trading period in the run up to Christmas and the new year by growing their staff
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Analysis & InsightIn the market
It is fair to say that the Kaye family knew the value of trading in a market town. Fast forward 10 years and with central London’s property market running too hot for the majority of sector businesses, a new generation of operators are increasingly finding comfort in the UK’s market towns.
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News
PizzaExpress appoints new people director
PizzaExpress, the Hony Capital-backed group, has appointed former Costa director Suzie Welch as its new people director
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Analysis & InsightThe MOD principle
On the back of yesterday’s announcement that MOD Pizza is to launch in the UK in partnership with Sir Charles Dunstone, M&C looks back on the talk co-founder Scott Svenson gave at last year’s Restaurant conference. Svenson touched on the state of the US pizza market, the story behind MOD – its development, ethos and people-led culture
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Analysis & InsightKing of the pack
Almost two years on from its change in ownership, there is a steely determination from founder Tom Byng and his team to make sure Byron remains a proper restaurant business that is sustainable for many years
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NewsPizzaExpress launches Memorable Moments campaign
PizzaExpress has launched a new campaign called ‘Memorable Moments’ in line with its 50th birthday celebrations, which gives consumers the chance to have a special treat
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Analysis & InsightSector brands make top 100 customer experience list
A number of leading sector operators have been included in this year’s best brands for customer experience list collated by KPMG Nunwood
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NewsSector has no appetite for Gov.t intervention on tipping
On the back of the Government launching an investigation into the issue of tipping across the sector, the majority of leading operators believe that the industry should self-regulate any change
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NewsCDG to remove administration fees on tips
Casual Dining Group is to remove all administration fees for customer tips made by credit card or by cash following an operational review of recent acquisitions
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NewsAzzurri follows PizzaExpress in dropping admin fee on tips
Azzurri Group is to follow PizzaExpress in removing the 8% administration fee on tips made by electronic card payments from November this year
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NewsPizzaExpress to scrap 8% admin fee for card tips
PizzaExpress has announced it will scrap its 8% admin fee for tips paid through cards from next month.
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NewsPizzaExpress to trial chicken concept
PizzaExpress, the Hony Capital-backed chain, is set to trial a chicken concept called Reys
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Analysis & InsightThe lunch crunch
We would appear to be set for a wave of lunchtime sector M&A. However, there are a number of reasons why any M&A glut may be a little less frenzied than was the case with the restaurant sector, argues Sam Fuller of Altium Capital
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News
Government to launch investigation into “tipping abuse”
The Government is to launch an investigation into the issue of tipping across the sector
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NewsLas Iguanas secures Birmingham site
Las Iguanas is set to open four new sites by the end of the year, including a restaurant at the Resorts World scheme in Birmingham
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NewsCote refutes service charge criticism
Cote has strongly refuted criticism that it is retaining the entire service charge it automatically adds to bills rather than giving it to staff as tips
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Analysis & Insight
Tipping point
With staff recruitment and retention at its most challenging and when consumers are demanding more transparency, is it time for sector wide legislation on service charge to be implemented to take out the grey?