All Pizza Hut UK articles – Page 18
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News
Pizza Express targets 100 sites in China
Pizza Express has unveiled plans to more than quadruple its number of outlets in China over the next five years with a target of 100 sites.
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Analysis & InsightIgnoring the noise of the new
It seems that every week a new study comes out to tell us what consumers like and dislike about their eating and drinking out experiences, and each time expectation levels on what constitutes a “good time” increase. So how can established operators compete against the “noise of the new”
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News
Bocca Di Lupo team eyes Cambridge Circus opening
The team behind the Bocca Di Lupo is understood to be in talks to take the former Pizza Hut site in Cambridge Circus
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Analysis & InsightPub value brands capturing ‘hard pressed family’ vote
Spirit’s Flaming Grill and Fayre & Square concepts, plus Greene King’s Hungry Horse and Whitbread’s Brewer’s Fayre, all feature in the top 10 brands that are most exposed to the capturing custom from “hard pressed families
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News
Starbucks and Costa Coffee top in social media benchmark
Starbucks and Costa Coffee are leading the pack in engaging with UK social media users, according to the latest Food and Beverage Social Media Benchmark from eDigitalResearch.
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NewsFive Guys appoints new head of HR
Faye Hance has left Wagamama to become head of human resources at Five Guys, the fast-growing US burger brand
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News
Caring to launch Ivy Market Grill
Richard Caring will open the first site under a new all-day dining format, the Ivy Market Grill, in London’s Covent Garden, in December.
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NewsTragus makes senior management changes
Tragus has completed the re-organisation of its management team, with James Spragg set to return to the company as managing director of Café Rouge and Andrew Walker, the former managing director of Pret A Manger UK, appointed to the newly-created role of managing director of business development
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Analysis & Insight
Eating out brands named in customer service poll
Millie’s Cookies, Costa, Greggs, TGI Fridays, Dunkin’ Donuts, Nando’s, Krispy Kreme, Pizza Hut and Pizza Express have been named in Nunwood’s top 100 companies for customer experience in its 2014 analysis
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NewsFive Guys lines up Leeds and Nottingham
Five Guys, the popular US burger chain, has lined up two further regional openings in Nottingham and Leeds
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Analysis & InsightFood quality most important factor for 16-24 year olds
The quality of food is the most important factor for 16-24 year olds in the UK when choosing where to eat
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NewsKFC UK Q3 sales up 9%
KFC UK & Ireland experienced a 9% increase in sales in the three months to 6 September, while sales climbed 11% in the year to the same date
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NewsM&B appoints Phil Urban as new COO
Mitchells & Butlers has appointed Phil Urban, outgoing managing director of Grosvenor Casinos, as its new chief operating officer
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OpinionDigging Gold in the Far East
As UK-based restaurant operators look to grow their overseas footprints, Graham Campbell, head of restaurants at Fleurets, argues that while the UK market has probably not yet reached saturation, it’s becoming increasingly mature and the scope for major growth is limited. He argues: “It is a problem that more and more will need to confront and address if they are to continue to drive profit for their predominantly private equity owners.”
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NewsRestaurants must innovate and adapt to improve satisfaction
Restaurants must innovate and adapt to improve falling customer satisfaction scores as revealed in the latest National Customer Satisfaction Index.
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NewsPizza Hut opens first African restaurant
Pizza Hut is opening its first restaurant in Africa as part of its plans to grow the brand in emerging markets, including three further African nations in 2015.
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Analysis & InsightQSR outperforms full-service restaurants on customer satisfaction
Quick-service restaurants are outperforming full-service restaurants in terms of customer satisfaction for the first time, according to the latest National Customer Satisfaction Index
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NewsRed tape fears over tipping proposals
A proposed new law to stop an alleged “widespread abuse” of voluntary commitments aimed at stopping leisure and hospitality operators exploiting staff by keeping some of their tips would be difficult to implement and add a new red tape burden to the sector
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News
Former BK president joins Domino’s board
Kevin Higgins, former president of Burger King Holdings Inc. Europe, Middle East & Africa (EMEA), has joined the board of Domino’s Pizza Group
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NewsMP eyes new law on hospitality staff tips
An MP has proposed a change in the law to stop employers reaping the benefits of staff tips in the leisure, hospitality and service sectors