All Nando's articles – Page 7
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Analysis & Insight
Five Guys set to bring up the UK century
Five Guys is bucking the wider market trend when it comes to expansion - but does closer analysis show there is room for improvement on food quality and value for money? MCA market insight director Steve Gotham delves into the data.
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Analysis & Insight
Brandwatch: Turtle Bay
The Piper-backed Caribbean restaurant operator has arguably flown under the radar for longer than other casual dining brands. Now, having grown to 42 sites in the UK, MCA’s Georgi Gyton takes a look at the performance of the group and examines current consumer sentiment.
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News
Nando’s not planning to sign ECC chicken welfare commitment
Nando’s has no plan to sign up to proposed European welfare standards for chicken, known as the European Chicken Commitment, after rival KFC signed last Friday.
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News
Nando’s set for Stockwell
Nando’s is the frontrunner to take on a vacant Natwest building in Stockwell, MCA understands.
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Analysis & Insight
Evolving before our eyes
The pace of change is speeding up and nowhere is this clearer than in the UK’s eating and drinking-out sector. Over the last five years, AlixPartners and CGA’s Market Growth Monitor has tracked some seismic changes across the industry – from the drinks-led renaissance to the burgeoning impact of delivery. There’s not been a dull moment, say AlixPartners’ Graeme Smith and Craig Rachel.
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Analysis & Insight
Wine glass half empty?
MCA market insight director Steve Gotham discusses why wine is losing out to other alcohol categories and suggests that lack of innovation may be to blame.
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Analysis & Insight
No disgrace in getting things wrong
With several well-known names joining the ranks of closures in the past month, MCA contributing editor Peter Martin discuss the impact of choice on the market and why sometimes it’s important to just give something a go.
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News
Cosy Club and Zizzi among operators to open at Drake Circus
A number of restaurants, bars and leisure brands will be opening at a new leisure and entertainment development in Plymouth city centre, called Drake Circus Leisure.
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Analysis & Insight
Why chicken restaurants could rule the roost
With a new wave of fried chicken shops opening in the UK in the past few years, Lauren Wellman, leasing agent at Shelley Sandzer, discusses the fundamentals that can make a focused on poultry a smart choice for emerging operators and whether there will be an operator who can steal KFC’s crown.
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News
Jane O’Riordan joins Caravan as chairman
Jane O’Riordan has been appointed chairman at Caravan Restaurants.
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News
Turtle Bay appoints Be At One’s Gregory as ops director
Adam Gregory has left Be At One to join Turtle Bay as its new operations director.
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News
Chiktopia lines up first site at Intu Lakeside
Industry-backed chicken concept Chiktopia has lined up its first site at Intu Lakeside in Essex, for a July opening, MCA has learnt.
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News
Airline adds Nando’s to in-flight menu
Budget airline Jet2.com has become the first to serve Nando’s food on its flights.
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Analysis & Insight
Soft skills development is vital for multi-unit managers
Promoting a general manager to one with multi-unit responsibilities is not always as straight forward a process as operators may think, if the employee is to perform at their best. Former Turtle Bay operations director and founder of Purple Story, a people-focused consultancy, Karen Turton discusses why soft skills are so important in the experience economy.
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Analysis & Insight
NPS – A taster menu of brand winners, losers and risers
MCA market insight director Steve Gotham gives an overview of the eating out sector through the prism of Net Promoter Scores, revealing the brands who are truly winning with customers and those still in need of improvement.
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Opinion
Mark out of 10: People Power gets you a free Nando’s
When Nando’s decided to remind its customers about cashing in their loyalty points, it went big. Its stunt of erecting billboard-sized tear-down loyalty cards won it publicity across the media mix. In his latest MCA column, Mark McCulloch – the brand and marketing guru behind Supersonic Inc – looks at how Nando’s hit the PR jackpot.
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Opinion
Coronation street
For any company succession planning is an absolute priority but for founder-led businesses it can present particular challenges. How can you ever replace a founder and how should they be involved in the process? MCA editor James Wallin talks to recruitment experts to get their view on the pitfalls of managing succession. They discuss what the sector can learn from examples such as Loungers as well as examining a high-profile internal promotion yesterday, in James Spragg’s succession to chief executive at Casual Dining Group.
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News
Loungers raises £83m through IPO
Loungers, the 146-strong café-bar group, has announced it has raised £83.3m through its IPO with admission to AIM on 29 April.
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Opinion
Gotham’s Easter quiz
With the Easter bank holiday weekend almost upon us, MCA’s market insight director Steve Gotham offers up a bit of a light-hearted break from the norm with a test of your knowledge of the eating and drinking out market.