All Nando's articles – Page 17
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OpinionMarginal calls, big decisions
A new year finds the UK’s eating and drinking-out sector coming under pressure from a number of different angles, but as sure as day follows night, a challenge for one business is an opportunity for another as the sector enters a period of significant change
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Analysis & InsightCustomer service stars of 2016
MCA director of insight, Steve Gotham, looks at which operators topped the league tables for friendly and speedy service during 2016 and what lessons we can learn from their success.
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NewsEvans becomes Tonkotsu MD
Tonkotsu has promoted Stephen Evans from operations director to managing director
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News
M&B appoints PR agency to help ‘reposition’ Harvester
M&B has appointed PR firm Threepipe as its new consumer agency for its Harvester chain, as its looks to “reposition” the brand
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Analysis & InsightMenu price inflation back with a vengeance
The latest MCA data has shown that menu price inflation has returned to the sector in the past year – significantly outstripping the Consumer Price Index.
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NewsPho appoints new ops director
Pho has further strengthened its management team with the appointment of Brian Gillan as its new operations director
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News
Skinny Kitchen aims for high street status
The Skinny Kitchen is looking to open up to 20 sites next year towards an ultimate goal of establishing a leading high street brand, MCA has learnt.
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News
Flat Iron at the double at R200 awards
Flat Iron was celebrating a double triumph last night after collecting two prizes at the annual R200 Awards last night.
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News
Byron lines up Cardiff & Dalston openings
Byron has further strengthened its openings pipeline by lining up openings in Cardiff, its first in Wales, and Dalston
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News
Nando’s takes Flyt with Flypay
Nando’s has announced a partnership with Flypay and its new Flyt integration platform
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Analysis & InsightA design for nightlife
Successful design is the result of pointing a mirror at your target market and reflecting back what they want to see, according to restaurants, bars and clubs designer Aidan Keane. But how do you reach that magic point? Confidence and cojones are key to such success
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Analysis & InsightScores on the doors
The latest data from MCA’s comprehensive Eating Out Panel has revealed a strong showing for pub companies, outperforming their restaurant counterparts in terms of net promoter scores throughout the day. MCA’s director of insight, Steve Gotham, looks at some of the reasons the Great British pub is still resonating so strongly with consumers.
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News
Sector to collaborate on best practices to minimise environmental impact
The hospitality sector is coming together for a project to minimise the industry’s environmental impact and thus boost operators’ profitability
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Analysis & Insight
Nando’s tops restaurant brands at lunch and dinner
Nando’s cemented its status as the most popular chain restaurant at lunch and dinner with a strong performance in Q3, the latest MCA data has shown.
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News
Leon appoints former Bill’s HR director
Leon has appointed Marco Reick, formerly of Bill’s, as its new people director.
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Opinion
A Crussh on the healthy market
Having overseen the growth of Benugo into a £100m-a-year business, Shane Kavanagh now has his sights set on the healthy eating-out market and its longtime darling, Crussh. He talks to Mel Flaherty about diversification into new channels, its concept store and the inevitable market consolidation
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Analysis & Insight
Millennials driving restaurant growth
Millennials and ABC1 parents with children at home are the most valuable customers in the UK restaurant industry, MCA analysis has found
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News
Nando’s appoints Bray as people director
Nando’s, Capricorn Ventures-backed group, has appointed Robert Bray, formerly of Tesco, as its new people director
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Opinion
Leading the way
Recruitment expert Jon Midmer of Jon Midmer Associates examines where today’s industry leaders come from, points to why a change has occurred and looks into the future of chief executive hiring
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News
German Gymnasium collects overall design award
German Gymnasium picked up the Best Overall Restaurant Award at last night’s Restaurant & Bar Design Awards