All MCA Insight articles in March 2025 – Page 3
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News
Wendy’s on track to reach 50 sites this year
The QSR brand is to open five new sites in the coming months, as part of plans to open 150 restaurants across the UK and mainland Europe by 2028
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Interviews
Mary Brown’s maps out UK clusters as it builds its international base
The Canadian QSR brand is stepping up its UK rollout and expects to reach 10 sites by the year-end
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News
Stack has 14 sites in the pipeline
The live-music, food and drinks led concept has sites opening in Bishop Auckland, Durham and Whitley Bay, with a venue in Manchester also on the cards, chief executive Neill Winch has said
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News
Caffè Nero holding off on coffee price hikes
Founder and group CEO Gerry Ford said that while coffee prices are “extremely high right now” it was currently holding off on passing the costs onto the consumer
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News
Average cost of pint to rise above £5
The milestone is likely to be reached next month, according to research commissioned by the British Beer and Pub Association, with the average price set to hit £5.01 – up from £4.80
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Opinion
Hospitality is the economy’s most socially productive sector
The Social Productivity Index takes a more modern view of what our society should value from business, UKHospitality deputy CEO Allen Simpson writes for MCA
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Analysis & Insight
Chipotle on a two-pronged menu innovation approach
The Mexican-inspired chain will launch limited-time offers as well as more of its existing menu items from the US, Stephanie Perdue, VP of brand marketing, tells MCA
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Events
PICK.YOUR.OWN founder on scaling sustainable food-to-go
The premium salad concept is redefining food-to-go with a focus on sustainability and customer loyalty, rapidly building a following since its December launch
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Event News
Tech in hospitality: Driving engagement, retention and growth
Speaking at HRC 2025, leaders from Hawksmoor and Caravan explored how technology is reshaping recruitment, onboarding, and training
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Interviews
Senza Fondo: ‘Bigger plates, bigger energy’
The new Italian-American concept in Shoreditch is challenging London’s small-plates status quo with a bold focus on value, scale and experience – starting with bottomless beef shin lasagna
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News
Co-founder of London bakery targeted with graffiti reacts
Vandals accuse the Dusty Knuckle of gentrification in Haringey despite its work with at-risk young people
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News
Wetherspoon boss: Diversity policies have become weaponised
Sir Tim Martin has said that corporate diversity policies have been “politicised and weaponised” and called for common sense on the topic
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News
Nimbys are killing London’s nightlife, says owner of Ronnie Scott’s
John James has said proposals for pubs and clubs in Soho to host more “quiet nights” threatened to “kill an international city”
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Analysis & Insight
What will the business of coffee look like in 2050?
The World Coffee Portal explores the technology, market forces and consumer trends that will shape coffee in 2050
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Analysis & Insight
Booze faces its big tobacco moment
A drop-off in drinking is prompting fears among investors that alcohol is facing its own “tobacco moment”, as health authorities call for cigarette-style warning labels and moderation becomes mainstream
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Analysis & Insight
Social climbers: is non-stop content creation now what it takes for restaurants to survive?
TikTok, Instagram and YouTube have transformed the hospitality industry. The Guardian talks to the restaurants riding the wave of viral-video success
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Analysis & Insight
Urban Pubs & Bars: ‘It’s about turning experiences into repeat visits’
The group’s SEO-driven approach has helped it maximise footfall during occasions, but it’s the little touches that help capture customer loyalty, according to sales & marketing director Andre Johnstone
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Opinion
UKH’s Kate Nicholls: ‘A crisis of confidence’
As business confidence in hospitality hits a two-year low, UKHospitality CEO Kate Nicholls calls for urgent government action – warning that unchecked cost pressures could derail the sector’s recovery and stifle long-term growth
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Opinion
How Ozempic is pushing eating out towards smaller, healthier portions
Weight-loss drugs have created a business case for introducing smaller portions and healthier menus. MCA explores how operators might respond
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Interviews
CUPP sees ‘huge potential’ in growing bubble tea market
The brand is developing its food offer and cafe experience in response to customer demand, brand director Angharad Jackson told MCA’s Food to Go conference