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All Sizzling Pubs articles
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InterviewsM&B CEO Phil Urban: ‘People want to go out and be social again’
As social media storms go, it was up there with the silliest.
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Analysis & InsightSteve Gotham: Turning up the heat and other NPD delights
New product development (NPD) is rightly recognised as a lifeblood for the eating out industry, and MCA’s Menu Tracker offers insights into the latest menu trends and influences across 150 leading operators. This review only serve as a taster, but the three courses have each been accompanied with three key summary insights.
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Analysis & InsightA stock-take on physical expansion
A stock-take on physical expansion – Review of 2019 risers and fallers
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Analysis & Insight2019 Consumer award winners Part 2: Spotlight on NPS and RI
After last week’s focus on the best in class quality, value for money and friendly service award winners, this follow-up analysis shines a spotlight on those out-performing operators topping the league tables at Net Promoter Score (NPS) and Revisit Intention (RI).
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Analysis & InsightAnd the 2019 consumer award winners are…
While we are in the midst of the entertainment awards season it would be most neglectful not to extend this to the worlds of foodservice and hospitality.
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NewsLow price champions
Given the prevailing weak outlook for consumer confidence, it seems inevitable that more risk averse and belt-tightening behaviours will come to the fore.
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NewsStrong drink sales drive M&B’s 3.3% lfls growth
Mitchells & Butlers (M&B) has continued to outperform the market in the eight weeks to 21 September, with like-for-like sales growing by 3.3%.
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Analysis & InsightM&B – Much ado about branding
MCA market insight director Steve Gotham analyses data from MCA’s Eating Out Panel to pinpoint potential areas for improvement for some of Mitchells & Butlers’ key brands.
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Analysis & InsightLoungers – the one and only?
This week, Loungers announced its much-anticipated intention to float. One line in the accompanying documentation caught the eye of MCA market insight director, Steve Gotham – that Loungers is “the only growing all-day operator of scale in in the UK with a strong reputation for value for money”. He delves into MCA’s wealth of data to determine whether this claim stacks up.
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NewsSmashburger quits Leeds Editions
Smashburger, the MSG Group operated brand, has left Deliveroo Editions in Leeds, MCA understands.
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Analysis & InsightSpotlight on the value led branded pub market
Brand expert Ian Dunstall casts his eye over a segment over the market that is often overlooked in analysis despite being a financial power house – the value pub market. He rates the leading brands and looks at how many have reinvented themselves to better align with the modern consumer.
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Analysis & InsightStudy claims restaurant and pub dishes unhealthier than fast food
A study by the British Medical Journal has suggested food served in pub and restaurant chains is unhealthier than that of fast-food chains.
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NewsSmashburger appoints Baker as MD
Smashburger UK has appointed Jayne Baker, formerly of Wright & Bell, as its new managing director, MCA understands.
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Analysis & InsightPromotional activity up 75% in branded restaurants
Promotional activity at branded restaurants has increased by 75% in the last five years, MCA research reveals. Meanwhile promotions in pub restaurants have increased by 39% during the same period, according to a comparative study of the top 25 eating out brands in Q2 2018, with the top 13 in ...
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NewsLoungers is UK’s fastest growing pub company
Loungers was the fastest growing UK pub group in terms of turnover in 2017, the latest MCA data has shown.
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Analysis & InsightTake a bow leading operators
MCA director of insight Steve Gotham, takes a look at which brands stood out in 2017 to an increasingly demanding and promiscuous consumer base
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NewsWhitbread Restaurants – star of the show or work in progress?
Coverage of Whitbread’s results yesterday was dominated by the fall in like-for-like sales across its UK equity Costa stores and flat trading in hotels.
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Analysis & InsightCustomers scoring pubs higher
The latest data from MCA’s Pub Brand Monitor has shown customers are more likely to recommend leading pub brands than they were a year ago.
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Analysis & Insight
Pub brands struggling to stand out in crowded market
Pubs are finding it tougher than ever to stand out in a crowded eating out market, the latest MCA Pub Brand Monitor data shows.
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Analysis & InsightCustomer service stars of 2016
MCA director of insight, Steve Gotham, looks at which operators topped the league tables for friendly and speedy service during 2016 and what lessons we can learn from their success.