All articles by Shwetali Sapte – Page 27
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InterviewsCaravan: ‘Our database is the biggest digital tool’
The group is attracting consumers to the coffee side of the business through targeted communications, Jess Wright, marketing & sales director for Caravan Coffee Roasters, told MCA’s Hostech
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Analysis & InsightPost-Christmas frugality dampens eating out spend
Participation in the eating and drinking out market dropped 1.3ppts in January 2024, also due to stormy weather and a tough comparison year, according to Lumina Intelligence
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InterviewsRekom UK: ‘The future looks a lot better’
Chairman Peter Marks speaks to MCA about the ‘perfect storm’ that led to Rekom’s second restructure in three years, emphasising that the closure of 16 lossmaking sites has left the business with a more profitable set of party bars that are trading ‘phenomenally well’
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InterviewsVapiano: ‘We’ve had an incredibly strong 2023’
The Italian restaurant group is targeting further expansion in London and beyond as it launches a new loyalty scheme, global marketing director Vikki O’Neill tells MCA
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NewsUKHospitality urges government to cap business rates rises
With the Budget approaching, trade bodies have also urged the Chancellor to reduce VAT, adding the recession is ’hugely concerning’ for businesses and consumer confidence
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NewsTortilla ends partnership with Deliveroo
Tortilla has confirmed Uber Eats and Just Eat as its partners following a review of the brand’s delivery strategy, as part of a wider initiative to drive EBITDA margin and profitability
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NewsKnoops sees record start to 2024
Store revenue for the chocolate drink specialist increased 23% on a like-for-like basis, with FY24 turnover expected to more than double vs FY23
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NewsFormer Wear Inns portfolio brought to market
The pub group’s 25 sites, comprising 21 freeholds and four long leaseholds, are on the market after it entered into administration in November 2023
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NewsHeston Blumenthal calls on Companies House to tackle fraud
The chef has called on the register to protect businesses from fake listings, with his Knightsbridge restaurant one of those targeted
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InterviewsM&B: ‘Our strategy is to appeal to different parts of the market’
Mitchells & Butlers has adopted a brand-specific approach to its digital evolution, Richard Whitehouse, director of digital product and transformation, told MCA’s Hostech
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NewsRichard Lewis to step up as RedCat group CEO
The pub investment vehicle has announced Richard Lewis is to become group CEO, following Kevin Charity’s retirement as CEO of the Coaching Inn Group
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NewsRhubarb Hospitality Collection reports full recovery
The high-end restaurant company, which operates the F&B offer at venues including Royal Albert Hall and Sky Garden, reported £38.1m in turnover for 2022
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NewsKrispy Kreme faces continued pressure on profitability in UK
CEO Josh Charlesworth said the doughnut chain is taking action to improve profitability as it reports lower volumes in the UK in FY23
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NewsRetail and delivery drive growth for Nero Group
In the UK, the Caffè Nero brand reported £200m in sales, representing overall growth of 10.1% between June to November 2023
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Analysis & InsightDigital evolution drives growth for The Ivy
Group chief technology officer Jon Davis tells MCA’s Hostech conference how members of its Ivy Premier Rewards loyalty scheme are spending £4 more per head, with a 1.6% increase in visits
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NewsPizza Hut franchisee places 38 sites on market
Nine Food Group is looking to sell 31 high street Pizza Hut delivery stores alongside seven Pizza Hut Express stores
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NewsBennett and Taylor step down from PizzaExpress
Jo Bennett has left the pizza chain after three years as chief business officer, while Stephen Taylor steps down as chief marketing officer
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NewsDöner Shack to relaunch franchise prospectus
The Berlin-inspired street food concept has revealed its brand transformation, with the launch of a new breakfast offer and in-house delivery service
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NewsFulham Shore makes MD appointments
Javed Akhtar and Sandro Spahiu have been appointed as managing director for Franco Manca and The Real Greek, respectively
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InterviewsCreams: ‘AI has been a boon’
Speaking at MCA’s Hostech conference, CMO Simran Sablok discussed how the move into AI has helped boost productivity and speed in terms of copywriting and CRM