All MCA Insight articles in September 2024 – Page 7
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OpinionPeople want experiences – but not at the cost of good food and drink
While the allure of delivering a unique experience might get diners through the door, it’s the quality of food, drink, and genuine hospitality that will keep them coming back, writes Harrison chairman Philip Harrison
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NewsAzzurri Group and Stonegate to share data vision
Joel Robinson, digital and technology director at Azzurri will share the vision for the group’s innovative new tech start-up Openr, and how it’s working at Stonegate, Coco Di Mama and Dave’s Hot Chicken
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NewsInn Collection ‘further embraces scalable mindset’
The pub with rooms operator expects to see further growth in sales and EBTIDA, as it reports turnover of £52.6m in 2023
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NewsHarvey’s beats pre-Covid sales records
The Sussex family brewer and pub operator increased turnover by 8.3% to £24.m in 2023, and sees “plenty of investment opportunities ahead”.
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NewsLabour plans radical health measures
Ministers are exploring giving councils enhanced powers to block the development of fast food outlets near schools, and ways of limiting the health toll from alcohol, The Guardian reports
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Analysis & InsightDestination dining: the curated developments offering quality, variety and experiences
MCA explores how destination developments have become a jewel in the crown of operator estates at a time when hospitality can no longer rely on a steady stream of footfall - and the key drivers to keep consumers coming back in the face of declining frequency and traffic
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NewsItsu to share digital progress at Hostech Conference
MCA is delighted to welcome back itsu’s chief customer officer Neil Miller, who will update delegates on the brand’s transformation journey and development of its CRM, kiosks, loyalty and app
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Analysis & InsightPubs contribute heavily to high street closures
16 pubs shut down every week on average between January and June this year, according to PwC, with cafés and coffee shops among those taking their place
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NewsOn-trade remains challenged for Fever-Tree
The drinks supplier’s UK revenue dropped 6% to £50.9m in H1 FY24 against poor weather and a subdued consumer backdrop
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NewsJonathan Adnams steps down as chairman
Simon Townsend has taken over as interim chairman at the Suffolk-based brewer and operator, with Jonathan Adnams stepping down due to health reasons
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InterviewsStonegate on MiXR: ‘The world is our oyster’
The digital platform is underpinning the pub group’s evolution, with a view to extending MiXR across the portfolio - allowing Stonegate to understand consumer behaviour in ways previously only speculated about, Jessica Cooke, director of media and loyalty, tells MCA
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NewsThe Tamil Prince team to launch new casual dining concept
Located on Clapham’s Northcote Road and spearheaded by former Roti King executive chef Prince Durairaj, Tamila aims to “redefine the curry house”
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NewsMarcel Khan to appear at MCA’s Restaurant Conference
Just under one year into his role at the helm, the Fulham Shore CEO will share his strategic vision for the Franco Manca and Real Greek brands on 7 November
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NewsGreene King announces new executive board structure
Zoe Bowley becomes MD, Greene King pubs, while Wayne Shurvinton, Assad Malic and Maria Sebastian leave the business
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NewsBella Italia launches first loyalty app
The Italian restaurant chain will use the app to showcase new dishes, competitions and offers, with users eligible for a weekly £100 voucher giveaway in its ‘spin the wheel’ section
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NewsStonegate’s MiXR app hits one million downloads
The milestone marks a significant achievement in how the pub group is enhancing guest engagement across its 700+ managed venues, less than a year after the app’s launch
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NewsSalt Bae restaurant sees turnover drop
The Nusr-Et Steakhouse in London’s Knightsbridge reported £9.3m in turnover in 2023, down from £13.6m in 2022
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NewsVacancies fall below 100,000, but wage pressures remain
UKHospitality has cautioned against ‘excessive’ minimum wage increases, as vacancies in the foodservice and accommodation sector fall to 98,000 for the first time since Covid
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NewsYishay Malkov joins Soho House
The former Various Eateries CEO and Ivy Collection MD has joined the private members’ club as its UK & Europe MD
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NewsHawksmoor to double rate of expansion under new owners
The majority of this focus will be on America, though there could also be more UK restaurants if the right opportunities arise, according to CEO Will Beckett