Shelley Sandzer: Recalibrate to rejuvenate

Even before Covid-19 affected us all, rent and rates liabilities were dangerously high for F&B operators and there had already been some casualties. The Living Wage and Minimum Wage were adding further pressure too, so when coronavirus hit like a metaphorical stop button, the impact of these issues accelerated exponentially, creating a perfect storm of pain felt by everyone in the industry.