All PizzaExpress articles
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News
PizzaExpress upgrades loyalty scheme
The PizzaExpress Club will now offer guests instant rewards for downloading the app, as well as the chance to progress through tiers more quickly
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Events
Future trends, AI, robotics and loyalty at Hostech 2025
Leading hospitality brands reveal the strategies, technologies and investment priorities shaping the future of guest experience next month
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News
Vision of tech future to be shared at Hostech
Where is AI leading us, and how is hospitality positioned to benefit? These are some of the big questions hospitality tech leader Arslan Sharif will look to answer in a special landscape and futurist session at MCA’s Hostech Conference next month.
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News
Hostech boasts bumper line-up for 2025
Costa Coffee, Pizza Pilgrims, Pho, Turtle Bay, Comptoir and 200 Degrees join the line-up of panellists at MCA’s Hostech Conference next month
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News
PizzaExpress agrees refinancing
The casual dining group has agreed a fully consensual refinancing deal with over 97% of its existing bondholders, and reported like-for-like growth in Q1
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Analysis & Insight
The biggest brands in foodservice delivery
Greggs and PizzaExpress are among the brands forecast to see the largest growth in delivery turnover this year, according to Lumina Intelligence
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News
PizzaExpress launches fashion line for 60th birthday
The casual dining brand also brought back 1965 prices to mark the milestone
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News
PizzaExpress shareholders to provide £30m cash injection
Bain Capital Special Situations is preparing to inject millions of pounds to help secure a refinancing of the restaurant group’s debt, Sky News reports
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News
Arslan Sharif leaves PizzaExpress
MCA understands the CTO’s departure is part of a restructure to make the business more agile, with chief commercial officer Chris Holmes to lead customer, marketing, digital and loyalty
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News
PizzaExpress celebrates 60 years with new menu
The casual dining chain has marked its anniversary with new additions to its menu, leveraging recent trends towards spice, provenance, and indulgence
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News
PizzaExpress restructures central support team
Around 50 people have been made redundant at the casual dining operator, which the company described as a “difficult decision… to ensure we can address current economic conditions”
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News
PizzaExpress to make US debut in Florida
Launching with franchise group Purple Square Management Company, the brand hopes to reach 1,000 restaurants globally (including the UK) by 2030
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News
PizzaExpress appoints Colin Elliot as CFO
Elliot, who will commence the role in the new year, is currently a managing director at investment real estate firm CBRE
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News
PizzaExpress partners with Ello Group
The pizzeria chain has revived its tie-up to offer another avenue to reach its customers, with tastecard and Gourmet Society reaching four million members across both brands
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Analysis & Insight
How retail ranges became an essential part of a restaurant group’s toolkit
As more casual dining chains launch products into supermarkets, Simon Brooke explores the strategic logic behind adopting an omnichannel strategy, what premium consumers place on such branded products – and whether there is a risk of cannibalising dine-in trade
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News
PizzaExpress launches new Pod concept
The PizzaExpress Pod has opened at Tesco Extra in Southampton, offering customers their favourites on the go as well as a chance to redeem Tesco Clubcard points
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Interviews
PizzaExpress begins AI journey
The chain has begun driving AI-personalised offers as it nears 2.8 million customers on its loyalty scheme, chief digital & technology officer Arslan Sharif told MCA’s Hostech conference
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News
PizzaExpress gears up to refinance bonds
The restaurant group is set to to appoint investment bank PJT Partners to refinance a £335m bond, Sky News reports
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Interviews
PizzaExpress: ‘It’s the brand of love’
Following her Leader of the Year win at MCA’s Hospitality Awards, CEO Paula Mackenzie reflects on her career, her time at the helm of PizzaExpress, and reconnecting customers with what makes the brand special
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Interviews
PizzaExpress to be more 'nimble and agile' with formats
The group sees “lots of whitespace” to continue growing the brand in the UK and will become more creative in its approach to formats, amid an expansion push to reach 1,000 restaurants globally by 2030, CEO Paula Mackenzie tells MCA