All PizzaExpress articles
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InterviewsPizzaExpress begins AI journey
The chain has begun driving AI-personalised offers as it nears 2.8 million customers on its loyalty scheme, chief digital & technology officer Arslan Sharif told MCA’s Hostech conference
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NewsPizzaExpress gears up to refinance bonds
The restaurant group is set to to appoint investment bank PJT Partners to refinance a £335m bond, Sky News reports
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InterviewsPizzaExpress: ‘It’s the brand of love’
Following her Leader of the Year win at MCA’s Hospitality Awards, CEO Paula Mackenzie reflects on her career, her time at the helm of PizzaExpress, and reconnecting customers with what makes the brand special
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InterviewsPizzaExpress to be more 'nimble and agile' with formats
The group sees “lots of whitespace” to continue growing the brand in the UK and will become more creative in its approach to formats, amid an expansion push to reach 1,000 restaurants globally by 2030, CEO Paula Mackenzie tells MCA
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Analysis & InsightThe value of brand partnerships
From Heinz’s collaborations with GDK and Morley’s, Papa Johns x Tabasco to PizzaExpress’ tie-up with Schwartz, MCA explores the emerging trend for brand partnerships, and the potential for increased brand visibility, customer engagement and mutual growth
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NewsThe tools for omnichannel success
PizzaExpress and Wasabi Sushi & Bento will share their expertise on the tech that can help make sense of data and build loyalty at MCA’s Hostech Conference next month
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NewsPizzaExpress achieves strong lfls in 2023, but profits turn to loss
PizzaExpress UK & Ireland achieved 8.3% like-for-like growth last year, but “stubbornly high inflation” impacted profits, with a total loss after tax of £7.5m for the group
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Analysis & InsightThe keys to loyalty scheme success
From the launches of PizzaExpress Club and Pret Perks to Wagamama’s more recent Soul Club, MCA writer Simon Brooke investigates what makes for a solid loyalty proposition, and why there’s scope for even more growth in this space
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NewsPizzaExpress to launch new concept
The first ‘PizzaExpress Pod’ will open at the Tesco Extra store in Bursledon, Southampton, MCA understands
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Analysis & InsightSummer menus showcase classic dishes reimagined
Whilst PizzaExpress returns to fan favourites for inspiration, Ole & Steen and Busaba embrace a reliable summer staple with strawberries and cream-themed dishes
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NewsPizzaExpress to make airport debut at Gatwick
PizzaExpress will open its first UK airport restaurant at London’s Gatwick on 20 May, serving a breakfast offer exclusive to the new site
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NewsPizzaExpress seeks new franchise partners
In partnership with Seeds Consulting, the pizzeria chain is currently searching for experienced operators with a commitment to become a multi-unit franchisee
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NewsBennett and Taylor step down from PizzaExpress
Jo Bennett has left the pizza chain after three years as chief business officer, while Stephen Taylor steps down as chief marketing officer
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InterviewsPizzaExpress pushing loyalty across all touchpoints
The omnichannel pizza brand is harnessing its PizzaExpress Club app to better understand consumer habits, improve advocacy, and drive frequency and spend, digital and loyalty director Arslan Sharif told delegates at MCA’s Hostech conference yesterday
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NewsPizzaExpress launches on Just Eat for Business
The Italian casual dining chain is the latest restaurant partner on the corporate delivery platform, joining Pasta Evangelists, Wahaca and Yo! Sushi.
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InterviewsPizzaExpress: ‘It’s about going back to what made it incredible’
CEO Paula Mackenzie discusses how the brand is leveraging its heritage on its business transformation journey at MCA’s Restaurant Conference
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NewsFrom Pizza Express to Nando’s: how restaurants are buying your loyalty
Dining chains have swapped discounts for loyalty schemes to reward regulars, while digesting their data, The Sunday Times reports
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NewsPizza Express decides not to make an offer for TRG
Parent company Wheel Topco has cited market conditions for not proceeding with a bid for TRG
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NewsPizza Express expands retail channel with frozen range
The offer aims to ”unlock new meal occasions at scale”, giving customers greater access to ”restaurant quality” pizzas at home
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NewsPizzaExpress owners may make rival bid, TRG says
The Restaurant Group has said it will ‘carefully consider’ a rival bid, which may result in a bidding war between Apollo and PizzaExpress owners Wheel Topco