All People articles
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Analysis & Insight
‘We will be a much smaller employer in the future’: The fallout from the Budget
Reduced hours and reined in expansion plans are just some of the ways operators are tackling the significant uplift in labour costs hitting their bottom line from this month. Featuring comments from Giggling Squid, JW Lees, Butcombe Group, and Wells & Co.
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News
Oakman founder steps away from business due to ill health
The group’s chief executive Peter Borg-Neal has stepped away from the business due to health reasons, with chairman John Leslie currently leading the business
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News
Rockfish appoints new NEDs
Knoops’ CMO Romy Miller and Mindful Chef founder Robert Grieg-Gran have joined the board at the seafood restaurant group, following John Barnes’ departure.
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News
McDonald’s UK & Ireland appoints new vice president of development
Mike Spencer joined the fast food giant last month, and is responsible for the leadership of the development function, including construction, estate management and acquisitions.
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Weekend Press
‘We will see closures’: The industries hit hardest by national insurance hike
People working in retail, hospitality and small businesses have told Sky News of the tangible effects the increase will have on them.
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News
Delivery companies welcome new laws on worker eligibility checks
Deliveroo, Just Eat and Uber Eats have said the move by the government to tackle the issue of illegal workers in the UK will help level the playing field for all sectors.
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News
Yum! Brands CEO David Gibbs to retire
The parent company of Taco Bell and KFC has announced that its CEO will retire in early 2026 following nearly four decades with the business
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Analysis & Insight
‘It’s not ok’: Changing the narrative on sexism in hospitality
Sexism in the sector needs to be stamped out. Not just because such behaviour is inexcusable and creates a toxic culture, but also because it denies the sector talent and the benefits of a more diverse workforce. MCA speaks to Butcombe Group, Hawksmoor, The Burnt Chef Project and people experience agency SISU about how operators can tackle the problem
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News
St Austell exploring up to 40 redundancies
The brewer and pub operator, which employs more than 2,000 people across the Southwest, is “reviewing its operational structure” due to new employment costs
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News
Knoops strengthens leadership team amid global expansion plans
The premium chocolate drinks brand has named Kai Hepworth as UK MD, alongside a leadership team shake-up including a new chair and COO
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News
McDonald’s launches restaurant experience team to strengthen competitive edge
The fast food chain is restructuring its organisation with the introduction of a restaurant experience team, designed to sharpen category leadership
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News
St Austell Brewery CFO Colin Stratton to step down
The brewery has announced that chief financial officer Colin Stratton will step down from his role at the end of September after nearly three decades with the business
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News
MW Eat: US fast food chains taking over high street
Founder Ranjit Mathrani said bigger groups were better equipped to deal with increased labour costs, as the Indian restaurant group plans to reduce its workforce by 25 roles
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News
Gong cha appoints CFO to drive expansion
The bubble tea brand has appointed former KFC UK & Ireland CFO Matthew McCormick as its new global chief financial officer, as it continues its international expansion
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News
State of Play names new COO
The Bounce and Hijingo operator has promoted Louise Neilson to chief operating officer, following nearly four years with the group
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Opinion
How to do more with less
Operations specialist Jay Heathcote unpacks the much-used phrase, as he consider how operators can continue to deliver in an increasingly cost challenged environment
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News
Deliveroo considers successor to founder CEO
Will Shu, who launched Deliveroo in London in 2013, could step down as CEO as soon as this year under one scenario discussed by the company’s board, Sky News reports
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Interviews
Chopstix on unearthing ‘diamonds in the rough’
The QSR noodle brand is looking to give everyone at the business the opportunity to upskill themselves whatever their experience or learning capabilities, head of people Tricia Hamilton explains, in a finalist profile for the Diversity Leadership category at the MCA Hospitality Awards
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News
Vagabond strengthens leadership team ahead of expansion
The reshuffle includes internal promotions and external hires aimed at expanding its estate and driving customer engagement
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Interviews
Frasers Hospitality leadership programme ‘levels the playing field’
The Malmaison Hotel operator has put inclusion at the heart of its management and leadership training, Phil Hudson-Davies explains, in the latest finalist profile for the Diversity Leadership Programme category at the MCA Hospitality Awards