All People articles
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NewsGong cha appoints CFO to drive expansion
The bubble tea brand has appointed former KFC UK & Ireland CFO Matthew McCormick as its new global chief financial officer, as it continues its international expansion
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NewsState of Play names new COO
The Bounce and Hijingo operator has promoted Louise Neilson to chief operating officer, following nearly four years with the group
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OpinionHow to do more with less
Operations specialist Jay Heathcote unpacks the much-used phrase, as he consider how operators can continue to deliver in an increasingly cost challenged environment
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NewsDeliveroo considers successor to founder CEO
Will Shu, who launched Deliveroo in London in 2013, could step down as CEO as soon as this year under one scenario discussed by the company’s board, Sky News reports
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InterviewsChopstix on unearthing ‘diamonds in the rough’
The QSR noodle brand is looking to give everyone at the business the opportunity to upskill themselves whatever their experience or learning capabilities, head of people Tricia Hamilton explains, in a finalist profile for the Diversity Leadership category at the MCA Hospitality Awards
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NewsVagabond strengthens leadership team ahead of expansion
The reshuffle includes internal promotions and external hires aimed at expanding its estate and driving customer engagement
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InterviewsFrasers Hospitality leadership programme ‘levels the playing field’
The Malmaison Hotel operator has put inclusion at the heart of its management and leadership training, Phil Hudson-Davies explains, in the latest finalist profile for the Diversity Leadership Programme category at the MCA Hospitality Awards
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NewsHonest Burgers appoints Kevin Styles as CEO
Honest Burgers has named former Jamie Oliver Group CEO Kevin Styles as its new chief executive, after previous CEO Thomas Kelly stepped down last year
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Analysis & InsightUnemployment figures suggest Autumn Budget has stifled hiring
The number of job vacancies has fallen to its lowest level in more than three years, with unemployment on the up, according to the latest data from the Office for National Statistics
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NewsAmol Rajan to host the MCA Hospitality Awards.
One of Britain’s most high-profile personalities across radio and television, Amol is best known as a presenter on Radio 4’s Today programme, and the host of University Challenge
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NewsIndividual Restaurants ‘going from strength to strength’
The 32-strong restaurant group, which achieved record sales growth of +14% during December, has appointed Neve Rabbou as its new sales and marketing director as it looks to develop new brand propositions
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NewsEmployment Rights Bill must reflect ‘unique circumstances’ of hospitality
As part of a four-part consultation into the Government Bill, UKH warned the legislation must reflect the distinctive circumstances of the sector compared to office jobs
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NewsValiant Pub Co appoints MD of ops
Andy Parker previously worked with Valiant founders Gerry Carroll and McGinty at Hawthorn Leisure
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InterviewsBeyond burgers: How Bleecker is using its platform for good
Founder Zan Kaufman talks to MCA about the evolution of the now £10m-plus turnover business and why she is resolute in her mission to focus on the best burger she can produce
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Analysis & InsightOptimism takes downward turn
Hospitality leaders are facing severe pressure on margins and consumers’ visits, CGA by NIQ’s latest Business Confidence Survey shows
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OpinionLabour: the balance of cost vs business growth
Pressure on labour costs is leading many operators to close sites early during quieter off-peak trading periods. Yet this inconsistency plays havoc with guest and team expectations, with a better balance needed between labour costs and business target, writes operations specialist Jay Heathcote
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OpinionWhy men need to lean in
While progress on has been made on the percentage of women on boards at FTSE 350 companies, if you look a little deeper the picture is far hazier, Peter Martin writes
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NewsIncreasing National Insurance would risk hospitality jobs
Reports the government could increase employer’s National Insurance Contributions would be “a tax on jobs”, UKHospitality has warned.
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Weekend PressCalls for investigation of Uber Eats and Deliveroo after raid on caravan camp
Migrant workers accuse Home Office of targeting the victims of exploitation rather than companies profiting from them, The Observer reports
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InterviewsGavin George on the pub sector: ‘I couldn’t think of being anywhere else’
As he steps down from the business he co-founded 27 years ago, outgoing Laine Pub Company CEO Gavin George speaks to MCA about Britain’s 2,000-year love affair with pubs, attracting the next generation of customers, and what’s next for the entrepreneur