All People articles
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Analysis & Insight‘It’s not ok’: Changing the narrative on sexism in hospitality
Sexism in the sector needs to be stamped out. Not just because such behaviour is inexcusable and creates a toxic culture, but also because it denies the sector talent and the benefits of a more diverse workforce. MCA speaks to Butcombe Group, Hawksmoor, The Burnt Chef Project and people experience agency SISU about how operators can tackle the problem
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NewsSt Austell exploring up to 40 redundancies
The brewer and pub operator, which employs more than 2,000 people across the Southwest, is “reviewing its operational structure” due to new employment costs
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NewsKnoops strengthens leadership team amid global expansion plans
The premium chocolate drinks brand has named Kai Hepworth as UK MD, alongside a leadership team shake-up including a new chair and COO
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NewsMcDonald’s launches restaurant experience team to strengthen competitive edge
The fast food chain is restructuring its organisation with the introduction of a restaurant experience team, designed to sharpen category leadership
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NewsSt Austell Brewery CFO Colin Stratton to step down
The brewery has announced that chief financial officer Colin Stratton will step down from his role at the end of September after nearly three decades with the business
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NewsMW Eat: US fast food chains taking over high street
Founder Ranjit Mathrani said bigger groups were better equipped to deal with increased labour costs, as the Indian restaurant group plans to reduce its workforce by 25 roles
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NewsGong cha appoints CFO to drive expansion
The bubble tea brand has appointed former KFC UK & Ireland CFO Matthew McCormick as its new global chief financial officer, as it continues its international expansion
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NewsState of Play names new COO
The Bounce and Hijingo operator has promoted Louise Neilson to chief operating officer, following nearly four years with the group
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OpinionHow to do more with less
Operations specialist Jay Heathcote unpacks the much-used phrase, as he consider how operators can continue to deliver in an increasingly cost challenged environment
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NewsDeliveroo considers successor to founder CEO
Will Shu, who launched Deliveroo in London in 2013, could step down as CEO as soon as this year under one scenario discussed by the company’s board, Sky News reports
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InterviewsChopstix on unearthing ‘diamonds in the rough’
The QSR noodle brand is looking to give everyone at the business the opportunity to upskill themselves whatever their experience or learning capabilities, head of people Tricia Hamilton explains, in a finalist profile for the Diversity Leadership category at the MCA Hospitality Awards
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NewsVagabond strengthens leadership team ahead of expansion
The reshuffle includes internal promotions and external hires aimed at expanding its estate and driving customer engagement
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InterviewsFrasers Hospitality leadership programme ‘levels the playing field’
The Malmaison Hotel operator has put inclusion at the heart of its management and leadership training, Phil Hudson-Davies explains, in the latest finalist profile for the Diversity Leadership Programme category at the MCA Hospitality Awards
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NewsHonest Burgers appoints Kevin Styles as CEO
Honest Burgers has named former Jamie Oliver Group CEO Kevin Styles as its new chief executive, after previous CEO Thomas Kelly stepped down last year
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Analysis & InsightUnemployment figures suggest Autumn Budget has stifled hiring
The number of job vacancies has fallen to its lowest level in more than three years, with unemployment on the up, according to the latest data from the Office for National Statistics
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NewsAmol Rajan to host the MCA Hospitality Awards.
One of Britain’s most high-profile personalities across radio and television, Amol is best known as a presenter on Radio 4’s Today programme, and the host of University Challenge
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NewsIndividual Restaurants ‘going from strength to strength’
The 32-strong restaurant group, which achieved record sales growth of +14% during December, has appointed Neve Rabbou as its new sales and marketing director as it looks to develop new brand propositions
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NewsEmployment Rights Bill must reflect ‘unique circumstances’ of hospitality
As part of a four-part consultation into the Government Bill, UKH warned the legislation must reflect the distinctive circumstances of the sector compared to office jobs
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NewsValiant Pub Co appoints MD of ops
Andy Parker previously worked with Valiant founders Gerry Carroll and McGinty at Hawthorn Leisure
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InterviewsBeyond burgers: How Bleecker is using its platform for good
Founder Zan Kaufman talks to MCA about the evolution of the now £10m-plus turnover business and why she is resolute in her mission to focus on the best burger she can produce