All Papa John's articles
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News
Papa Johns partners with Google Cloud to drive AI-enhanced experience
The pizza group will leverage Google Cloud’s AI, data analytics, and machine learning capabilities to provide a more frictionless and consistent experience for customers
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Analysis & Insight
The biggest brands in foodservice delivery
Greggs and PizzaExpress are among the brands forecast to see the largest growth in delivery turnover this year, according to Lumina Intelligence
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Interviews
Papa Johns franchise base ‘stronger than ever’
Having restructured its UK estate, the pizza brand is now “well positioned for growth” with positive sales and transactions, according UK MD Chris Phylactou
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Interviews
Papa Johns UK: ‘We’re effectively resetting the business’
The brand relaunch will underpin the pizza chain’s journey back to profitability and growth, while “showing Domino’s we mean business,” head of marketing Simon Wallwork tells MCA
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News
Papa Johns UK comparable sales return to growth
CFO Ravi Thanawala said a consumer-centric approach, combined with menu innovation and a refreshed loyalty scheme, has helped drive 2% growth in comparable sales
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News
Papa Johns boosts discounts with new loyalty scheme
Papa Johns has launched a refreshed rewards programme that offers a streamlined way to earn points and redeem them with ‘Papa Dough’, a flexible discount system that acts as in-store credit
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Analysis & Insight
QSR giants launch first ever festive menus
Popeyes and Papa Johns debut Christmas menu revamps for the first time, while food-to-go chains like Black Sheep Coffee and Ole & Steen offer fresh twists to festive favourites
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Analysis & Insight
Loyalty: ‘People expect an immediate reward’
The introduction of Tesco’s Clubcard membership pricing brought a ‘different level of thinking to the mass market’ and is likely to be something consumers come to expect outside retail, Hostech heard
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News
Papa Johns reports £18.5m loss for 2023
The UK and Ireland franchise pizza business, which closed 15 stores during the year to 31 December 2023, saw like-for-like sales decline by 5.7% over the same period
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Analysis & Insight
The value of brand partnerships
From Heinz’s collaborations with GDK and Morley’s, Papa Johns x Tabasco to PizzaExpress’ tie-up with Schwartz, MCA explores the emerging trend for brand partnerships, and the potential for increased brand visibility, customer engagement and mutual growth
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Interviews
Papa Johns UK: ‘We went from profit-making to loss-making overnight’
UK managing director Chris Phylactou says the pizza business is in a “much better place” after acquiring 116 struggling stores, closing 43, and re-franchising 60
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News
Papa John’s franchisee doubles estate
Chatha Franchises, which is mostly London based, has grown to 18 sites, as Papa John’s refranchises 60 stores
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News
Papa Johns restructure yields results
The pizza group closed 43 underperforming restaurants and refranchised a further 60 stores, and expects the UK market to be profit-accretive based on “these actions and continued operating success”
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News
Papa Johns appoints Todd Penegor as CEO
Penegor, mot recently president and CEO at Wendy’s, has over 20 years of experience in the restaurant and consumer goods industries
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News
Papa Johns advancing efforts to optimise UK business model
Interim CEO Ravi Thanawala has said additional strategic closures and re-franchising opportunities will be considered in the UK, as he remains confident the market can become profit accretive this year
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Interviews
Papa Johns harnesses the power of culture to fuel innovation
International R&D director Adam Wilcock tells MCA how the brand intends to stand out in a cluttered pizza market and focus on innovation that stays true to cultural nuances in the UK
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News
Papa John’s confirms 43 closure locations
Around a tenth of the pizza company’s 450 UK locations are described as “low-performing” or “underperforming” and so no longer financially viable
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News
Rob Lynch swaps Papa Johns for Shake Shack
Lynch, who has been CEO at the pizza chain since 2019, suceeds Randy Garutti at the premium burger brand
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News
Papa John’s to close 50 underperforming UK sites
The closures are part of a process to reposition and optimise its UK business model as the pizza chain reports a decline in international sales in 2023
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News
Papa John’s closes multiple ‘non-viable’ franchises
As the US pizza brand optimizes its UK business, it expects to make more strategic closures of low-performing restaurants to drive improved profitability