All Omnichannel articles – Page 5

Analysis & Insight

Retail footfall decreased again in May

2015-06-17T08:13:57.293Z

High streets and shopping centres across the UK saw a second fall in footfall in a month, dropping 1% year-on-year for May.

Analysis & Insight

One in four using social media to complain

2015-05-15T16:40:05.630Z

One in four social media users in the UK used the platform to make a complaint over the past three months, according to new research.