All Omnichannel articles – Page 3
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OpinionPeter Martin: Life in the fast lane
If Neat Burger is anything to go by, green, fast and tech-centric appear to be key attributes for an attractive investment in the out-of-home market these days
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NewsFull line-up revealed for MCA’s Restaurant Conference
With only two weeks to go until MCA’s annual sell-out conference, now is the time to snap up those few remaining tickets
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NewsFridays will be on investors’ minds
MCA explores the likely prospects for Hostmore, the company behind the Fridays brand, as it prepares for a public listing
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NewsHawksmoor, Itsu and Deliveroo join Restaurant Conference
Delivery, click & collect, retail and meal kits will be explored in a panel at MCA’s Restaurant Conference
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Analysis & InsightThe future of breakfast on the go
With the number of workers returning to offices unlikely to return to pre-pandemic levels we explore what impact this will have on the food to go breakfast market as well as the opportunities it could create
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NewsLumina: multi-channel approach needed for contemporary fast food
Top 10 contemporary fast food brands to see turnover growth of +58.8% in 2021
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Analysis & InsightLumina: ‘Pandemic legacy presents significant opportunities for pubs’
Lumina’s newly published Pub & Bar report cites investment in outdoor space, premium food and drink and an omni-channel approach as key trends in the market.
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NewsAzzurri: ‘Coco di Mama has become omnichannel’
Coco Di Mama has gone from being a central London bricks and mortar business to having a nationwide proposition, with licensing and franching opportunities in play. And it’s all down to the pandemic.
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NewsCGA: ‘Pubs have been remarkably quick to adapt’
Nearly a year of annual sales has been lost from the market announced Karl Chessell at MCA’s Pub Conference but “pubs have been quick to adapt”
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NewsKFC and CGA added to Restaurant Conference line-up
KFC UK & Ireland’s managing director Paula MacKenzie will take part in an exclusive Q&A at MCA’s Restaurant Conference 2021.
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EventsThe Restaurant Conference - full agenda announced - book now
Join MCA for this sell-out event, as sector leaders converge to network and share vision, strategy and opportunity.
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NewsDomino’s ‘strong’ first half sales supported by VAT cut
Domino’s has delivered a “strong” performance for the first half of 2021, aided by reduced VAT, the Euros, an increase in orders and the chain’s own marketing activity. In the 26 weeks to 27 June 2021, UK and Ireland system sales grew 19.6% to £752.3m. Like-for-like system sales, excluding splits were up 19.3% (18.4% including splits). The chain warned that second half growth would be lower due to scheduled VAT increases.
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NewsMcDonald’s global sales rise during reopening
McDonald’s has experienced strong Q2 growth in global sales, with like-for-like growth in the UK said to be “strong” and “positive”. The fast-food chain is looking to continue the digital sales growth it has experienced during the pandemic and recently launched the MyMcDonald’s Rewards scheme in the US.
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InterviewsItsu: ‘We now have both eyes outside London’
Itsu’s chief executive Ganan Kanagathurai is relatively mild-mannered compared to the gregarious, outsized personality of the group’s founder, Julian Metcalfe, which might explain why his promotion more than a year ago slipped under the radar.
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NewsPret creates omnichannel director
Pret A Manger has created a new senior management role to reflect its ongoing shift towards becoming on multi-channel business.
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Analysis & InsightContactless brands: Chilango’s digital-only trial
If the pandemic has highlighted anything, it is that human beings crave contact. Those everyday interactions mean so much and have been sorely missed over the past 12 months. So it felt like counter-intuitive for a hospitality brand to move away from human contact with its customers altogether, towards a purely digital experience.
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Analysis & InsightWho will win as the food-to-go market recovers?
Coronavirus wiped almost £10bn off the value of the food to go market in 2020, but while 2021 has got off to a tough start with continued restrictions and limited travel, a full recovery is expected in 2022.
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InterviewsClare Clough: Data is informing Pret’s decisions
Pret a Manger has used the pandemic to develop the brand’s convenience factor, with data from its newly developed digital channels helping to inform decisions on products and property strategy.
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NewsFood to go sector expected to surpass 2019 value by next year
The food to go sector is expected to reach a total market value of £21.6bn by 2022, exceeding its value in 2019 when the sector was booming, according to the latest data from Lumina Intelligence.
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Analysis & InsightHow to use customer data effectively
A huge advantage to businesses that take a digital approach is the amount of customer data at their disposal that provides them with vital insight into their customers’ purchasing habits and helps them target them more effectively with marketing campaigns.
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