All Omnichannel articles
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Analysis & Insight
How retail ranges became an essential part of a restaurant group’s toolkit
As more casual dining chains launch products into supermarkets, Simon Brooke explores the strategic logic behind adopting an omnichannel strategy, what premium consumers place on such branded products – and whether there is a risk of cannibalising dine-in trade
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News
Itsu launches sushi meal deal with Tesco
Developing the range has taken several years, with “so many challenges in terms of quality” to overcome, according to grocery MD Claudia Santagada
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Interviews
Holey crusade: Krispy Kreme’s mission to freshen up the brand
Krispy Kreme UK and Ireland president and CEO Jamie Dunning discusses the brand’s on-trend new doughnut range, prime new stores and grabbing the attention of Gen Z
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News
Chopstix takes first step into retail with cooking sauces
The leading Asian-inspired QSR brand has launched its ‘Wok Pot’ range into over 500 Iceland & Food Warehouse stores
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News
Costa expands into air travel with EasyJet
The partnership brings EasyJet a range of Costa’s hot beverages including cappuccino, latte, salted caramel latte and decaf options
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News
Gymkhana Fine Foods raises £2.4m in seed funding
The retail spin-off from JKS Restaurants and former Mars executive Gulrez Arora is being backed by venture capital firm CAVU Consumer Partners
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News
Pizza Express unveils 'biggest ever' retail revamp
The overhaul of the offer aims to bring the shop-bought product closer to the dine-in offering, with a new premium tier of ‘Restaurant Favourites’
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News
Aldi launches delivery pizza service
Inspired by Domino’s and available in Manchester, Cardiff and Edinburgh, the medium-sized pizzas are being offered for £3.99 with no delivery fees
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News
Pizza Hut partners with Greens Retail
Greens has become the first convenience retailer to operate a Pizza Hut franchise in the UK, with an opening in Fife and more planned across Scotland
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News
KFC launches into retail
The fried chicken brand is launching herb and spice flavoured popcorn with Proper Snacks
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Interviews
Alan Yau: ‘Restaurants are too capital intensive’
The Wagamama founder tells MCA about his next venture, a plant-based ramen food product created for retail that builds on the success of the casual dining concept he founded in 1992
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News
Snowfox Group acquired by Zensho in $621m deal
The operator of sushi brand YO! has been acquired by Japanese foodservice company Zensho Holdings, in a deal which will see Snowfox backers Mayfair Equity Partners fully exit the business.
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News
Alan Yau to create ‘Wagamama 2.0’
The serial restaurant entrepreneur said he wants to create a “Wagamama for the supermarkets”
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News
Itsu plots £100m grocery business
The appointment of former Sainsbury’s CEO Justin King gives the division the additional retail expertise to take the brand to the next level, The Grocer reports
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Interviews
Sushi Daily to further expand kiosk business
Following the launch of a new partnership with Tesco, the sushi concept is looking to further increase its points of sale, global brand director Romy Miller tells MCA
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Interviews
Carl’s Jr: ‘There’s huge momentum on our side’
Tim Lowther, general manager for Europe, and Thomas Kremer, VP of development EMEA, tells MCA the Californian burger brand is “laser-focused” on the UK
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Interviews
Southern pride: the Louisiana fried chicken brand that’s coming in hot
Following a successful launch, US brand Popeyes is on course to become a dominant player in the UK’s fried chicken space
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News
Gail’s: ‘We underwent a quiet tech revolution’
The business has undergone a “seismic shift” over the past 18 months, launching home delivery and click and collect, going multi-aggregator on delivery, and relaunching a catering service and loyalty scheme, MCA’s Hostech conference heard
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Analysis & Insight
QSR and fast food continue to lead outlet growth
The top 10 QSR operators by outlets achieved combined outlet growth of 2.5%, with McDonald’s, Burger King, GDK, and Fireaway Pizza among the fastest growing
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Interviews
McDonald’s futureproofs business for omnichannel world
Chief operations officer Gareth Pearson tells MCA how its £250m restaurant remodelling programme comes in response to the business changing shape significantly