All MCA Insight articles in October 2024 – Page 2
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NewsMinimum wage increase set to add £1.9bn to hospitality wage bill
Unsustainable increases will threaten jobs, future investment, and business viability, while contributing to price increases for customers, according to UKHospitality
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NewsUK drives dip in international sales at McDonald’s
The fast food giant said customers in the UK were “continuing to be more intentional” with spending, leading to a decrease in international operated markets of 2.1%
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NewsHonest plans to quadruple business
The 39-strong burger business, which reported £56.4m turnover last year, wants to grow by a multiple of four by 2030
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NewsRoxy Leisure appoints ops director
Leane King joins after 11 years with New World Trading Company, where she supported its growth from two to over 30 sites nationwide
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InterviewsComptoir to refine loyalty proposition
The Comptoir Libanais and Shawa operator is ensuring its offering “has more touchpoints in guests’ lives,” marketing director Nicole Goodwin told MCA’s Hostech
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EventsMCA’s flagship Restaurant Conference returns next week
The speaker lineup features some of hospitality’s biggest names, including KFC’s Meg Farren, Five Guys’ John Eckbert, Fulham Shore’s Marcel Khan, Popeyes’ Tom Crowley and Jeremy King
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NewsC&C notes poor weather and subdued market
UK supplier business Matthew Clark and Bibendum saw growth in customer numbers with Admiral Taverns contributing to this positive performance
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NewsTGI Fridays shutters 50 US locations
TGI Fridays Inc is seeking emergency financing and insolvency protection after the collapse of a takeover deal with its UK franchise counterpart
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NewsWhy operators should rein it in this Christmas
Additional costs during this ‘sink or swim’ period can be enormous, and yet trade can be disappointing. So what if brands jettison superfluous seasonal accessories and go back to basics on customer satisfaction, operations specialst Jay Heathcote writes
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NewsMore than half will cut jobs when rates relief ends
A joint survey from UKHospitality, the British Institute of Innkeeping and the British Beer & Pub Association found 54% of hospitality businesses would reduce their employment levels, risking job losses if the current business rates relief ends
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News1m low paid workers to get 6% pay rise
Chancellor Rachel Reeves is due to announce an increase well above inflation, with industry groups warning rises must by accompanied by business support to sustain jobs
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NewsUnions urged to abandon London Underground strikes
Kate Nicholls told union leaders that businesses which were banking on Christmas income will risk “closing down, shedding jobs”
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NewsCaffè Nero acquires 200 Degrees
The Nero Group aims to expand the Nottingham- based 200 Degrees brand as part of its growth strategy in the UK
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NewsTortilla to expand SSP partnership
The five-year plan sets the stage for the burrito brand to grow from six to 18 travel hub sites with the global concessions operator
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InterviewsHawksmoor on the success of its ‘journey to regular’ scheme
The ‘invisible’ approach to loyalty led to an immediate positive impact on NPS scores, repeat visits, and multi-surface usage, CMO Emma King told MCA’s Hostech
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Analysis & InsightThe rise of the chameleon hospitality space
Shape-shifting hybrid hospitality spaces which combine coffee, workspaces and lifestyle, are appealing to generation Z and Alpha consumers. Creative agency I-AM explores how to get the balance and tone right and avoid the appearance of “dad dancing”
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NewsFlat Iron reports record sales
The Piper-backed affordable steakhouse chain, which has appointed advisors to assess its options, reported sales up 38% to a record £49.6m this year
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NewsTreasury considering how to expand access to pubs for small brewers
The government wants to give pubs “greater flexibility to buy beer from local small breweries to help bring in more footfall, expand choice for drinkers and support local breweries” The Guardian reports
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NewsTime Out Market confirms London talks
The media and hospitality group is reported to be negotiating over a 28,000 sq ft space at 10 Piccadilly and 55 Regent Street with the Crown Estate
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Weekend PressChef Tom Kerridge calls on UK government to fund surplus food scheme
The Michelin-starred restaurateur has signed an open letter demanding delivery of £15m to divert produce to food banks and soup kitchens