All MCA Insight articles in November 2024 – Page 7
-
InterviewsM&S uses tech to ensure resilience of café offering
The retail giant’s grab-and-go concept is bringing AI into some functions as it looks to expand its new offering further, according to director of hospitality Alicia Thompson
-
NewsDishoom appoints advisors as it looks to US for expansion
The Indian restaurant group is seeking new investment to support its international growth ambitions and has begun looking for locations, primarily in New York City
-
Analysis & InsightFive Guys: ‘Continued investment in tech is improving the guest experience’
More streamlined delivery operations mean a better experience for restaurant customers and allows staff to focus on providing better hospitality, Rory Scallan, commercial director at Five Guys, told MCA’s Hostech
-
Analysis & InsightConsumers continue to cut back on dining out and delivery
Just under half of consumers reduced their discretionary spending in October, with 50% of this group stating that eating out and ordering fast food and takeaways were among their main cutbacks
-
OpinionLabour: the balance of cost vs business growth
Pressure on labour costs is leading many operators to close sites early during quieter off-peak trading periods. Yet this inconsistency plays havoc with guest and team expectations, with a better balance needed between labour costs and business target, writes operations specialist Jay Heathcote
-
NewsDiageo appoints MD for Guinness Open Gate Brewery London
Jason Thorndycraft, formerly of Deltic and Novus Leisure, joins as Diageo gears up to open the £73m, 50,000 sq ft microbrewery and culture hub for Guinness in Covent Garden
-
NewsKnoops launches first international store in Dubai
The chocolate drinks concept, which runs more than 20 stores in the UK, has opened in Dubai’s City Centre Mirdif shopping mall, with the store to lead the multichannel testing phase of the brand into the UAE
-
Analysis & InsightFestive menus offer comfort and indulgence
Customers will see the return of familiar festive flavours, such as gingerbread, brie, and cranberry, while fresh options like profiterole cheesecake and black forest frappe lead on innovation. MCA rounds up the first wave of Christmas menus from Starbucks, Costa, Caffe Nero and Orée
-
NewsRMT tube strikes suspended
Planned strikes from ASLEF - the train drivers’ union - are still set to go ahead this week (7 and 12 November) and later this month
-
NewsHakkasan grows revenues by 10%
The luxury hospitality group benefited from pent-up demand post lockdown, an increase in staycations and the return of international tourism to the UK
-
Analysis & Insight‘TikTok to table’: viral food trends top delivery rankings
Deliveroo’s 100 Report shows viral titems such as smash burgers, filling-packed sandwiches, Irish spice bags and cucumber among its global top ten most-ordered list
-
NewsCreams launches savoury range
The savoury pancake ’hot pockets’ are aimed at giving franchise partners a broader audience and the ability to exploit a new daypart
-
NewsSandwich Sandwich to open ‘biggest sandwich shop in UK’
The 3,500sq ft site will be located on Mark Lane in the City of London and will open in either December or January
-
InterviewsPopeyes looks at enhanced automation in restaurants
The QSR chain is automating certain “boring, mundane” jobs with technology, such as taking orders at a drive-thru, and moving team members into more fulfilling roles, CTO David Carey told MCA’s Hostech conference
-
NewsPubs hammered by ‘staggering extra costs’ from Budget
Shares in groups including JD Wetherspoon and Marston’s were hit following national insurance and minimum wage increases
-
NewsTimothy Taylor’s: Brewery succeeds despite Whitehall, not because of it
Our brewery will not be able to absorb all of Rachel Reeves’s new costs — and we won’t be the only ones, writes Tim Dewey, CEO of Timothy Taylor’s
-
NewsTGI Fridays files for bankruptcy protection
The Dallas-based company seeks to ‘ensure long-term viability’ of the dining brand after closing several branches this year
-
NewsGig economy firm under fire for telling restaurants they can avoid UK’s new tipping laws
Temper Works has promoted its agency workers to clients, saying they fall outside the legislation