All MCA Insight articles in November 2024 – Page 6
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Weekend Press
Hospitality chiefs warn Reeves of carnage over Budget tax hikes
Executives from companies including the owner of Slug & Lettuce and Burger King are considering signing a letter to the chancellor warning of “business closures and job losses within a year”, Sky News reports
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Weekend Press
Customers hundreds of pounds out of pocket after closure of celebrity chef’s restaurant
People with vouchers for Glynn Purnell’s Michelin-starred restaurant, Purnell’s, told they cannot be refunded, The Guardian reports
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Analysis & Insight
Pret unwraps festive menu
The Christmas Lunch Sandwich makes a comeback, while cheesy, hearty, and indulgent options lead the way on the innovation front
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Interviews
‘Anti-growth, anti-business’: Hospitality laments Budget impact
As sector leaders digest the impact of labour cost inflation, Young’s Pubs CEO Simon Dodd tells MCA the business is likely to reduce capex next year, while The Revel Collective’s Rob Pitcher says the Budget has failed to move the tax burden “from bricks to clicks”
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Interviews
Wasabi begins digital transformation journey ahead of nationwide rollout
The 40-strong business has launched a new loyalty scheme as it prepares to build its presence outside London, according to IT director Chris Scarth
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Analysis & Insight
Lumina: ‘Promotional landscape is more competitive than ever’
With 35% of all restaurant occasions including a type of promotion, the ability to keep brands at the front of consumers’ mind is key, Lumina Intelligence’s Katie Gallagher tells MCA’s Restaurant Conference
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Interviews
Popeyes UK: ‘Competition is good for everyone’
The QSR brand is “not afraid” of the expansion of the chicken category, and will continue to focus on product quality and its own game, according to CEO Tom Crowley
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News
In pictures: Archie’s Atomic at Trafford Palazzo.
The £3m experiential leisure concept features a bright pink roller rink, an arcade filled with SEGA’s latest games, a private gaming vault, and dedicated party spaces
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News
Soho Coffee launches new concept
Soho Coffee & Kitchen in Westfield London has an extended all-day food menu with a focus on community, comfort and craftsmanship
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News
Krispy Kreme profits dragged by UK underperformance
The UK business has welcomed a new management team led by Pret’s Guy Meakin focused on improving the performance
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Analysis & Insight
Optimism takes downward turn
Hospitality leaders are facing severe pressure on margins and consumers’ visits, CGA by NIQ’s latest Business Confidence Survey shows
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News
Interest rate cut ‘significantly overshadowed’ by Budget
The Bank of England confirmed yesterday that the cost of borrowing would fall by a quarter of a percentage point, from 5% to 4.75%
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News
Boston Tea Party calls for ban on single-use coffee cups
The Bristol-founded café group has called on some of the UK’s largest chains to ban disposable coffee cups across their estates
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Analysis & Insight
Budget costs could contribute further 5p to the pint
Larger pub groups are the most exposed to labour cost inflation, with price inflation across hospitality now expected at 3%, according to Shore Capital
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News
Wetherspoon warns of price rises to come
Analysts say price rises are likely across the industry to offset the ongoing cost measures, albeit JDW chairman Tim Martin said the chain will attempt to remain as competitive as possible
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Interviews
PizzaExpress begins AI journey
The chain has begun driving AI-personalised offers as it nears 2.8 million customers on its loyalty scheme, chief digital & technology officer Arslan Sharif told MCA’s Hostech conference
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Analysis & Insight
QSR giants launch first ever festive menus
Popeyes and Papa Johns debut Christmas menu revamps for the first time, while food-to-go chains like Black Sheep Coffee and Ole & Steen offer fresh twists to festive favourites
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News
Nero Group acquires FCB Coffee
The acquisition bolsters Nero’s travel and transport business, and means it now has more than 50 locations in train and underground transport hubs in the UK
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Interviews
Efficiencies help Moto drive down labour costs
The MSA operator has achieved a 1.5% reduction in labour costs by continually refining its labour model, according to chief information officer Guy Latchem
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News
Whitbread begins search for new chairman
Adam Crozier has been chairman of Whitbread since 2018 and is expected to step down at some point over the next 12 months