All MCA Insight articles in November 2024 – Page 5
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InterviewsWasabi begins digital transformation journey ahead of nationwide rollout
The 40-strong business has launched a new loyalty scheme as it prepares to build its presence outside London, according to IT director Chris Scarth
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Analysis & InsightLumina: ‘Promotional landscape is more competitive than ever’
With 35% of all restaurant occasions including a type of promotion, the ability to keep brands at the front of consumers’ mind is key, Lumina Intelligence’s Katie Gallagher tells MCA’s Restaurant Conference
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InterviewsPopeyes UK: ‘Competition is good for everyone’
The QSR brand is “not afraid” of the expansion of the chicken category, and will continue to focus on product quality and its own game, according to CEO Tom Crowley
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NewsIn pictures: Archie’s Atomic at Trafford Palazzo.
The £3m experiential leisure concept features a bright pink roller rink, an arcade filled with SEGA’s latest games, a private gaming vault, and dedicated party spaces
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NewsSoho Coffee launches new concept
Soho Coffee & Kitchen in Westfield London has an extended all-day food menu with a focus on community, comfort and craftsmanship
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NewsKrispy Kreme profits dragged by UK underperformance
The UK business has welcomed a new management team led by Pret’s Guy Meakin focused on improving the performance
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Analysis & InsightOptimism takes downward turn
Hospitality leaders are facing severe pressure on margins and consumers’ visits, CGA by NIQ’s latest Business Confidence Survey shows
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NewsInterest rate cut ‘significantly overshadowed’ by Budget
The Bank of England confirmed yesterday that the cost of borrowing would fall by a quarter of a percentage point, from 5% to 4.75%
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NewsBoston Tea Party calls for ban on single-use coffee cups
The Bristol-founded café group has called on some of the UK’s largest chains to ban disposable coffee cups across their estates
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Analysis & InsightBudget costs could contribute further 5p to the pint
Larger pub groups are the most exposed to labour cost inflation, with price inflation across hospitality now expected at 3%, according to Shore Capital
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NewsWetherspoon warns of price rises to come
Analysts say price rises are likely across the industry to offset the ongoing cost measures, albeit JDW chairman Tim Martin said the chain will attempt to remain as competitive as possible
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InterviewsPizzaExpress begins AI journey
The chain has begun driving AI-personalised offers as it nears 2.8 million customers on its loyalty scheme, chief digital & technology officer Arslan Sharif told MCA’s Hostech conference
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Analysis & InsightQSR giants launch first ever festive menus
Popeyes and Papa Johns debut Christmas menu revamps for the first time, while food-to-go chains like Black Sheep Coffee and Ole & Steen offer fresh twists to festive favourites
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NewsNero Group acquires FCB Coffee
The acquisition bolsters Nero’s travel and transport business, and means it now has more than 50 locations in train and underground transport hubs in the UK
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InterviewsEfficiencies help Moto drive down labour costs
The MSA operator has achieved a 1.5% reduction in labour costs by continually refining its labour model, according to chief information officer Guy Latchem
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NewsWhitbread begins search for new chairman
Adam Crozier has been chairman of Whitbread since 2018 and is expected to step down at some point over the next 12 months
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NewsSector in “survival mode” after avalanche of Budget costs
Business secretary Jonathan Reynolds was told that changes to employers National Insurance Contributions meant the tax bill for employing a part-time worker had increased by 73% and would result in business investment being cut
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NewsWetherspoon reports 5.6% rise in like-for-likes in Q1
Chairman Tim Martin warned of widespread price rises across the sector following the Budget, but said the business would make every attempt to stay as competitive as possible
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NewsDomino’s sees return to lfl growth in Q3
Total orders were up 3.5% to 17.4m versus last year, aided by a significant strengthening in delivery orders – up 6.6%, with like-for-like systems sales up 0.7% at the pizza group.
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NewsBrewDog appoints new chief retail officer
Former Côte Brasserie MD Lisa Buckley takes on the global role in January and will oversee BrewDog’s retail offering including its 120-plus bar and hotel estate.