All Pret A Manger articles
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News
Guy Meakin to leave Pret for Krispy Kreme
Krispy Kreme has appointed Pret’s UK shops and franchise director Guy Meakin as its new president for Krispy Kreme UK & Ireland.
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Analysis & Insight
Autumn menus feature pumpkin spice and all things nice
Classic autumnal flavours, such as maple, cinnamon and pumpkin, make a return to menus, as MCA rounds-up the latest menu launches, featuring Pret, Greggs, Costa Coffee and more
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Weekend Press
Pret staff to wear body cameras amid fears over crime
The coffee and sandwich chain is trailing body-worn cameras in response to a surge in shoplifting and aggressive behaviour, The Telegraph reports
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Analysis & Insight
The keys to loyalty scheme success
From the launches of PizzaExpress Club and Pret Perks to Wagamama’s more recent Soul Club, MCA writer Simon Brooke investigates what makes for a solid loyalty proposition, and why there’s scope for even more growth in this space
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Analysis & Insight
The rise and fall of Pret’s coffee subscription
From students to bankers, Pret loyalists to more fickle coffee drinkers, Pret’s innovative original coffee subscription offered real value for money. Now the end of the five drinks a day deal marks a significant downgrade to the offer
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Analysis & Insight
Pret A Manger: The decline of the ‘free’ coffee
Pret is not the only coffee shop to have watered down its loyalty scheme, but the reaction “plays into the hands of its competitors”, reports the BBC
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News
Pret ends five-coffees-a-day subscription deal
As part of major changes to its Club Pret loyalty offer, from September Pret will offer 50% off up to five barista made drinks a day for a monthly fee of £10
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News
Pret shelves plans to open in Israel
The chain had planned to open 40 stores by 2033 as part of a 10-year franchise deal, but has activated the force majeure clause in its deal with Tel Aviv-based Fox Group
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Opinion
For the love of loyalty
Tom Gatehouse of Egg Soliders examines the contrasting approaches to loyalty at Greggs and Pret - and asks whether the fast-moving world of web3, decentralization and virtual reality could inform the next generation of consumer apps
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News
Pret announces board changes
JAB partner Konrad Meyer has been appointed chairman, succeeding Olivier Goudet, while Pret co-founder Sinclair Beecham rejoins the business
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News
NPD taps into global flavour trends
A flurry of seasonal menu refreshes see Subway lean on a growing trend for smokehouse concepts, Loungers inspired by Brixton’s finest Caribbean restaurants, while Pret introduces Thai-style salads and wraps
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News
Pret refunds subscribers unable to use app
Cubscribers to Club Pret, which allows customers to order up to five hot drinks a day for a monthly fee of £30, have experienced technical issues and were unable to claim their drinks
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News
Pret under pressure to offer all subscribers compensation
Consumer experts have said that the food to go chain could be breaking the law following technical issues with its app
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News
Club Pret updates access to discounts
The coffee and sandwich chain said the change, which sees QR codes for free coffee and discounts available exclusively via the Pret App, would deliver a more complete digital experience for its members
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News
Pret: ‘We’re making sure we’re where our customers want us to be’
The chain has made “great progress” on its plan to double the size of the business, aided by its franchising approach, according to UK shops & franchise director Guy Meakin
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Event News
Wingstop, Joe & The Juice, Taco Bell and Krispy Kreme at the Food to Go Conference
MCA’s annual conference returns to the The Ham Yard Hotel London tomorrow (March 5), with sessions from leading operators including Pret, Leon, Ole & Steen and more
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News
Pret cuts prices of best-selling sandwiches
The food to go chain has knocked up to £1 off cost of six products including tuna baguette and cheese toastie, The Telegraph reports
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News
Openings of the week
MCA rounds up this week’s biggest openings stories, including Wagamama, Pret a Manger, Urban Greens, Cornish Bakery and more
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Interviews
Pret: ‘Customers increasingly want to transact with us digitally’
Enhanced tech capabilities will support Pret’s ambitions as it looks to double the size of its business by 2026, according to CEO Pano Christou
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Interviews
How Pret’s Rising Star rolls her sleeves up and leads by example
Pret’s Guy Meakin praises senior operations manager Inga Gruodis’ unwavering enthusiasm for her role