All Itsu articles – Page 2
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NewsJulian Metcalfe: I remember when interest rates were 14%
The Itsu founder told Bloomberg he had put prices up a “tiny bit, but not by much” as a result of rising costs and inflation
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NewsHeavenly Desserts and Itsu in brand collaboration
The business has secured the exclusive rights within the dessert cafe sector to feature Itsu’s recently launched bao buns on the menus of its 48-strong store estate, MD Yousif Aslam tells MCA.
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InterviewsItsu: The butterfly effect
Chief customer officer Neil Miller speaks to MCA about the brand’s digital progression, integrating loyalty across its restaurant and grocery businesses and the ‘silver bullet’ potential of its app
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Analysis & InsightFood to go: What’s inspiring spring/summer NPD
MCA explores the trends influencing the new spring/summer launches from the UK’s leading food to go brands and how they stack up against competition from the grocery retailers.
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NewsItsu hungry for growth as Justin King hops aboard
Julian Metcalfe and chairman Justin King plan to bring the Itsu offer to shelves the world over by 2025, the pair tell The Sunday Times
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NewsItsu launches first hot food-only restaurant
The site in Regent’s Place will be solely focused on hot dishes, with no sushi on the menu, and will be the first of several sites to open in the new format this year
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InterviewsJulian Metcalfe: Itsu close to competing with big beasts of QSR
The itsu founder and global CEO tells MCA’s Food to Go Conference about new format restaurants, using technology to save labour costs, and going toe to toe with McDonald’s and KFC
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Newsitsu to open 18 UK sites this year
The healthy Asian fast food brand is due to open six equity sites and 12 franchise locations in the UK this year, founder Julian Metcalfe has told MCA.
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NewsJulian Metcalfe joins Food to Go Conference as headline speaker
The founder and CEO of Itsu will take part in an exclusive fireside chat at the MCA conference on 7 March
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Analysis & InsightHow Itsu overhauled its customer experience with kiosks
Chief customer officer Neil Miller describes the “goddamn painful” experience of installing 600 self-ordering kiosks across the brand’s 88-strong estate in nine months
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NewsItsu: Digital transformation, one year on
Chief customer officer Neil Miller returns to Hostech in 2023 to update on the brand’s digital transformation
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NewsFirst speakers announced for MCA’s Food to Go Conference
Tim Hortons, Tortilla and Itsu are among the big-name brands lined up to speak at the annual conference on 7 March 2023.
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NewsOpenings of the week
MCA rounds up this week’s biggest openings stories, featuring new venues from Itsu, Golf Fang, Beefeater and Roxy Lanes.
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NewsJulian Metcalfe: ‘Everything is going to rocket in price’
Speaking to The Telegraph, the Pret and Itsu founder recommended a reduction in VAT and business rates as well as an easing of immigration policy
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NewsItsu achieves restaurant EBITDA increase of +160%
The Asian food brand said it expected shop sales in H2 2022 to match 2019 sales on a like-for-like basis, which it described as “a significant achievement”
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NewsItsu’s Ganan Kanagathurai to present at new Omnichannel Foodservice Conference
The business’ UK CEO will give an exclusive presentation detailing Itsu’s expansion into different channels at the event on 9 November
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NewsItsu announces 13% pay rise for all staff
The Asian-inspired chain will increase pay for the +1,200 staff at its equity-owned restaurants, with the entry level rate to rise to £11.50 per hour
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News‘Viable businesses face ruin’
The leaders of Pret, Itsu, Pizza Hut and KFC have called for “decisive urgent action” on VAT for businesses facing unprecedented short-term headwinds
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NewsItsu partners with McDonald’s former largest franchisee
Atul Pathak will open the “first of many” franchise site with Itsu, next to Wembley Stadium, later this autumn
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NewsHeart with Smart reduces losses by £28.5m
The franchise operator of Pizza Hut Restaurants and Itsu believes market fundamentals continue to be strong and is actively seeking additional brand partners alongside the acceleration of its openings strategy for Itsu