All Itsu articles – Page 2
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NewsJulian Metcalfe joins Food to Go Conference as headline speaker
The founder and CEO of Itsu will take part in an exclusive fireside chat at the MCA conference on 7 March
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Analysis & InsightHow Itsu overhauled its customer experience with kiosks
Chief customer officer Neil Miller describes the “goddamn painful” experience of installing 600 self-ordering kiosks across the brand’s 88-strong estate in nine months
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NewsItsu: Digital transformation, one year on
Chief customer officer Neil Miller returns to Hostech in 2023 to update on the brand’s digital transformation
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NewsFirst speakers announced for MCA’s Food to Go Conference
Tim Hortons, Tortilla and Itsu are among the big-name brands lined up to speak at the annual conference on 7 March 2023.
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NewsOpenings of the week
MCA rounds up this week’s biggest openings stories, featuring new venues from Itsu, Golf Fang, Beefeater and Roxy Lanes.
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NewsJulian Metcalfe: ‘Everything is going to rocket in price’
Speaking to The Telegraph, the Pret and Itsu founder recommended a reduction in VAT and business rates as well as an easing of immigration policy
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NewsItsu achieves restaurant EBITDA increase of +160%
The Asian food brand said it expected shop sales in H2 2022 to match 2019 sales on a like-for-like basis, which it described as “a significant achievement”
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NewsItsu’s Ganan Kanagathurai to present at new Omnichannel Foodservice Conference
The business’ UK CEO will give an exclusive presentation detailing Itsu’s expansion into different channels at the event on 9 November
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NewsItsu announces 13% pay rise for all staff
The Asian-inspired chain will increase pay for the +1,200 staff at its equity-owned restaurants, with the entry level rate to rise to £11.50 per hour
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News‘Viable businesses face ruin’
The leaders of Pret, Itsu, Pizza Hut and KFC have called for “decisive urgent action” on VAT for businesses facing unprecedented short-term headwinds
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NewsItsu partners with McDonald’s former largest franchisee
Atul Pathak will open the “first of many” franchise site with Itsu, next to Wembley Stadium, later this autumn
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NewsHeart with Smart reduces losses by £28.5m
The franchise operator of Pizza Hut Restaurants and Itsu believes market fundamentals continue to be strong and is actively seeking additional brand partners alongside the acceleration of its openings strategy for Itsu
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NewsItsu planning 50 franchise sites in France
The Asian-inspired brand has signed a master franchise agreement with French restaurant empire Groupe Bertrand and appointed Nick Schapira as its director of international
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NewsItsu appoints first female COO
Agne Kazberaite joined the brand seven years ago as operations manager, and was praised for her determination, commitment and passion
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Analysis & InsightItsu: ‘Our app is a huge focus for us’
Itsu’s key digital focuses are around mobile technology, kiosk ordering and dot-com opportunities, chief customer officer Neil Miller told Hostech
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NewsItsu appoints group CFO
Greg Thorp joins the healthy Asian fast-food chain, following 16 years at Pret A Manger, as it pushes ahead with its nationwide expansion plans, including its first site in Scotland this week
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InterviewsJulian Metcalfe: ‘Itsu is still pretty sloppy’
The founder and CEO of Itsu was one of the star attractions at MCA’s Food to Go Conference earlier this month. He discusses taking the brand out of London, finding the perfect investors, and whether he has the headspace for another big idea
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NewsPret, McDonald’s, KFC and Itsu join Hostech line-up
The annual conference, a collaboration between MCA and Big Hospitality, will focus on the latest innovations in hospitality technology
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NewsItsu expects to resume lfl growth in the first half of 2022
In its most recent accounts, the business said it was well positioned to take advantage of the opportunities created by the pandemic
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NewsItsu and Gail’s lined-up from Woking development
The operators will join the line-up of F&B offerings at the new Victoria Place developement in Woking, in the spring