M&S uses tech to ensure resilience of café offering

M&S coffee shop

The retail giant’s grab-and-go concept is bringing AI into some functions as it looks to expand its new offering further, according to director of hospitality Alicia Thompson

 

THIS ARTICLE IS ONLY AVAILABLE TO SUBCRIBERS

Already have an account? SIGN IN HERE

Gated access promo

Create your free MCA account to get instant access to this article.

Learn more about MCA here

Alternatively SUBSCRIBE for unrestricted access to all content. Contact us for more information