Baton Berisha: ‘Manzi’s will be the gem of Soho’

The Wolseley Hospitality Group CEO is preparing to launch two major projects this year, Manzi’s in Soho in June, and The Wolseley City later in the year. Speaking to MCA, he discusses why he had to rip out and modernise Manzi’s, staying mindful about keeping the company’s DNA intact, and constantly striving for an exceptional customer experience