All Deliveroo articles
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News
Deliveroo primes drivers to photograph restaurant menus amid price row
The move comes as research finds ordering takeaways through delivery apps can cost 44% more
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News
Deliveroo achieves profit milestone
The delivery company reported total profit of £1m in the first half, following a loss of £83m in 2023
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Interviews
Deliveroo’s Carlo Mocci on driving consumer loyalty
The chief business officer speaks to MCA about new programmes, consumer behaviour and insights, and responding to a heightened focus on value
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News
Doordash approaches Deliveroo for takeover
Reuters reports the San Francisco-based food delivery group flagged an interest in a takeover, but talks ended after disagreement on valuation
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News
Deliveroo launches invite-only subscription service
Plus Diamond members will receive priority delivery and an on-time delivery guarantee, alongside a direct line to a dedicated customer care team and an elevated in-app experience
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News
Riders and shareholders to challenge Deliveroo over pay dispute
The Deliveroo board will face questions over low pay, poor working conditions, and job security during its AGM in London today
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News
Deliveroo: ‘More stable but still uncertain’ consumer environment
Order growth in the UK and Ireland remained flat year-on-year, albeit the delivery company reported ongoing signs of stabilisation in consumer behaviour
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News
Deliveroo, restaurant partners, and GMB union sign courier charter
The charter, signed by chains including Wagamama and Wingstop, includes principles on treating riders with dignity and ”working together to achieve operational excellence”
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News
Deliveroo sees ‘improving’ growth trends in UK
Founder and CEO Will Shu said the platform has expanded its selection for customers but simultaneously reduced order duration with “little wins through tech”
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News
Operational progress drives growth for Deliveroo
The delivery company reported a ‘resilient year of growth given macroeconomic conditions,’ with gross profit up 13% and revenue and gross transaction value up 3%
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News
Delivery workers planning to strike every Friday
Thousands of delivery riders across Just Eat, Deliveroo, and Uber Eats are planning to strike from 5-10pm every Friday over pay, according to Metro News
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News
Delivery drivers to strike on Valentine’s
Thousands of riders working for Deliveroo, Just Eat, Uber Eats and Stuart intend to stop working as part of an unnoffical strike over pay on Wednesday from 5-10pm
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News
Delivery Hero sells £83m stake in Deliveroo
The Financial Times reports the move comes as the delivery sector continues to readjust from the highs of the pandemic-boom of consumer demand for takeaways.
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News
Deliveroo reports ‘stabilisation’ of consumer behaviour
The UK & Ireland saw year-on-year growth of 7% in gross transaction value, while growth in orders stood at 1% as consumer behaviour stabilised
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News
Deliveroo riders cannot be recognised as employees, Supreme Court rules
The Supreme Court said that contracts between riders and the company did not constitute an “employment relationship”
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News
KFC ends partnership with Deliveroo
The QSR brand will build on its own delivery service, alongside Just Eat and Uber Eats, after it was unable to reach an agreement with Deliveroo on commission rates
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News
Deliveroo launches £250m share buyback
The delivery company is offering between 115p and 135p for A Ordinary shares shares via a tender offer, which it says represents a premium of 6% to 24%
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News
Deliveroo looking to build ‘durable’ customer value proposition
The strategy for UKI is to improve value perception according to CEO Will Shu, who sees a ‘lot of growth’ ahead for the delivery industry
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News
Profitability ahead of expectations for Deliveroo
Deliveroo has reported ‘significant progress’ on profitability and cash flow in H1 2023, with growth in the UK & Ireland outperforming international
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Analysis & Insight
Can AI deliver on its promises?
MCA explores the implications of artificial intelligence for hospitality, its potential to improve the experience for businesses and customers, and whether it will live up to the hype as a revolutionary piece of tech