All Deliveroo articles
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News
Uber Eats: No impact expected on workforce supply
The delivery service said it continues to operate as usual despite a crackdown on undocumented workers, causing thousands of rider accounts to be blocked by the platform
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News
Restaurant groups urge government to protect delivery riders
PizzaExpress, Dishoom, and Wingstop are among those who have joined Deliveroo in calling for greater protection for riders in the Crime & Policing Bill
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Analysis & Insight
Prosus likely to have appetite for more UK businesses
Analysts noted Deliveroo shares have risen sharply since Just Eat confirmed it has agreed to a takeover by the Dutch investment group
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News
Nando’s renews Deliveroo partnership
The restaurant group has extended its exclusive delivery partnership with Deliveroo, ensuring its menu remains available for delivery across more than 400 UK locations
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News
Deliveroo COO to step down
Sky News reports Eric French will step down later this year, following reports of founder and CEO Will Shu’s planned departure
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News
Deliveroo considers successor to founder CEO
Will Shu, who launched Deliveroo in London in 2013, could step down as CEO as soon as this year under one scenario discussed by the company’s board, Sky News reports
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Weekend Press
Deliveroo aims to deliver for restaurants by helping them modernise
The food delivery company is on a mission to encourage the hospitality industry to invest in new technology to help businesses navigate through tough times, The Times reports
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News
Deliveroo launches ‘Right to Ride Safely’ campaign
The delivery company, backed by the GMB union, is calling on the government to include better protections for delivery riders in its upcoming Crime & Policing Bill
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News
Deliveroo rolls out new rider check-in feature
The feature is designed to reduce rider wait times, improve communication between restaurants and riders, and create a smoother pick-up for faster deliveries
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News
Deliveroo UK order values grow 7%
The delivery company says it has made progress on initiatives in its home market in a “more stable but still uncertain” consumer environment
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Analysis & Insight
Deliveroo: ‘The foundation is trust’
The delivery company shares new insights into how it is harnessing customer data as well as opportunities for restaurant partners to build loyalty on the platform
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Analysis & Insight
Deliveroo unveils vision for the future
A focus on personalisation, integration, and a user-led experience will lead the outlook for the delivery platform, alongside more social elements and health-led trends
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News
Deliveroo primes drivers to photograph restaurant menus amid price row
The move comes as research finds ordering takeaways through delivery apps can cost 44% more
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News
Deliveroo achieves profit milestone
The delivery company reported total profit of £1m in the first half, following a loss of £83m in 2023
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Interviews
Deliveroo’s Carlo Mocci on driving consumer loyalty
The chief business officer speaks to MCA about new programmes, consumer behaviour and insights, and responding to a heightened focus on value
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News
Doordash approaches Deliveroo for takeover
Reuters reports the San Francisco-based food delivery group flagged an interest in a takeover, but talks ended after disagreement on valuation
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News
Deliveroo launches invite-only subscription service
Plus Diamond members will receive priority delivery and an on-time delivery guarantee, alongside a direct line to a dedicated customer care team and an elevated in-app experience
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News
Riders and shareholders to challenge Deliveroo over pay dispute
The Deliveroo board will face questions over low pay, poor working conditions, and job security during its AGM in London today
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News
Deliveroo: ‘More stable but still uncertain’ consumer environment
Order growth in the UK and Ireland remained flat year-on-year, albeit the delivery company reported ongoing signs of stabilisation in consumer behaviour
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News
Deliveroo, restaurant partners, and GMB union sign courier charter
The charter, signed by chains including Wagamama and Wingstop, includes principles on treating riders with dignity and ”working together to achieve operational excellence”