All Creams Cafe articles
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News
Creams launches savoury range
The savoury pancake ’hot pockets’ are aimed at giving franchise partners a broader audience and the ability to exploit a new daypart
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Analysis & Insight
Quick service: Why fast food franchising rules the roost
With convenient locations, good value for money and quick service, Simon Brooke hears how strong brands and their independent operator partners are sharing the spoils of the QSR boom
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Interviews
Creams leverages innovation to meet market challenges
CEO Everett Fieldgate tells MCA how consumer-led innovation that leans into portability and social media trends is key to the dessert café brand’s approach to new product development
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Interviews
Creams: ‘AI has been a boon’
Speaking at MCA’s Hostech conference, CMO Simran Sablok discussed how the move into AI has helped boost productivity and speed in terms of copywriting and CRM
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News
Creams menu innovation delivers sales uplift
The dessert cafe chain reported record festive trading, with a 5.8% rise in like-for-like sales, citing the introduction of reimagined classics and hot desserts to its menu
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News
Creams appoints new COO
Creams Café has appointed Oliver Rodbard as COO as the dessert restaurant chain embarks on the next stage of its national and international expansion
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News
Creams Café signs national franchise deal with Tesco
Creams Café has signed a national franchise agreement with Tesco, which will see the dessert brand launching within Tesco Cafés as shop-in-shop spaces – a first for both brands
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News
Creams confirms first sites to open under new Park Garages partnership
Cafes will open within Park Garages Blackburn and Wigan later this month, following increased demand for the brand in the north.
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News
Salonica Maroon ups stake in Creams
The 100-strong dessert parlour brand is looking to “turbo charge” its growth nationally and internationally
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News
Creams appoints new CEO
Everett Fieldgate, formerly of Yum! Brands and Costa Coffee, will take over as CEO while Othman Shoukat will continue as MD until the end of the year
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News
Creams launches partnership with Tesco
Creams Café has announced a partnership with Tesco, which will see it open dessert parlours within the footprint of two of its supermarkets.
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News
Creams launches support package for franchisees
The emergency measures, which include a reduction in royalty fees, are aimed at supporting partners through inflationary pressures
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News
Creams announces four regional openings
The dessert parlour brand is also reopening Nottingham with a new training academy for franchisee
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News
Arndale reaches 95% occupancy with Creams signing
The dessert cafe brand now has more than 100 restaurants and outlets across the UK
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Interviews
Creams planning to ‘turbo charge’ expansion
The dessert café business believes there are 500 viable locations in the UK, with growth targeted in the north and other regional cities, MD Othman Shoukat told MCA
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News
Creams CEO to step down as Pistachio Holdings increases share
The reshuffle in ownership structure will see Adam Mani take up the role of chief innovation officer, while Balal Aqil will become an advisor
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News
Creams approaches 100 milestone
Creams is continuing its nationwide expansion with the opening of three new dessert cafés in London, bringing its portfolio to 100 sites.
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Analysis & Insight
Dessert parlours and QSR chains to lead outlet expansion
While outlet numbers are forecast to decline for the second year running during 2021, there remain strong pockets of expansion, much of which is driven by the use of franchises. Dessert parlours and certain QSR chains in particular are growing rapidly.
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Interviews
Creams cracks delivery conundrum
It has been one of the most hotly debated unknowns coming out of lockdown.
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News
Creams eyes 25 more sites in 2021
Creams Café, the dessert parlour brand, is planning to open 25 sites in 2021, and already has eight in the pipeline, CEO Adam Mani has told MCA.