All Costa articles – Page 44
-
News
Customer satisfaction on the rise
Customer satisfaction with restaurants in the United Kingdom is on an upswing, with limited-service restaurants achieving an all-time high score for customer satisfaction, with 76 points out of 100 during the second quarter of the year, according to the latest National Customer Satisfaction Index (NCSI).The report found that full-service restaurants’ ...
-
News
Food-on-the-go driving eating-out market
Quality food-on-the-go has become the key growth area in the UK’s eating out market with concepts consistently emerging in transport hubs and shopping centres as well as high streets locations, as consumers increasingly eat when they want, where they want, according to leading foodservice consultancy HorizonsThe group’s the latest Ones ...
-
News
Coffee chains defend milk prices
The UK’s leading coffee chains have defended the price they pay for milk after being criticised for not taking their responsibilities to British dairy farmers seriously enough.According to M&C Report’s sister publication The Grocer, the UK’s coffee shops use between 130 million and 150 million litres of liquid milk a ...
-
News
Turnover up 5.6% across leading UK chains
The 100 leading UK restaurant chains experienced a 5.6% increase in combined turnover in 2011 an improvement on the 2.6% rise registered in the previous year, according to new research from Technomic, the foodservice consultancy firm.It found that the UK eating-out sector grew in terms of sites by 4.9% to ...