All Costa articles – Page 31
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NewsRestaurants must innovate and adapt to improve satisfaction
Restaurants must innovate and adapt to improve falling customer satisfaction scores as revealed in the latest National Customer Satisfaction Index.
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NewsSustainable cafe accreditation scheme set to launch
Costa and the Sustainable Restaurant Association (SRA) are to launch a scheme that accredits cafes for their approach to sustainability
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Analysis & Insight
Diners happy to pay more for sustainability
Almost half of consumers will happily pay more when eating out at restaurants where there are clearly set out ethical practices, according to new research which found 46% of people will pay a premium
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NewsRollo raises Whitbread EPS forecast
Leading analyst Jamie Rollo has increased his earnings per share (EPS) forecast for Whitbread by 1-2% following “another strong trading update” on Tuesday
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Analysis & InsightQSR outperforms full-service restaurants on customer satisfaction
Quick-service restaurants are outperforming full-service restaurants in terms of customer satisfaction for the first time, according to the latest National Customer Satisfaction Index
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NewsCosta has "lots to do" to reach openings target
Costa has seen more closures than it expected this year which has left the task to reach 300 net new store openings this year more challenging, said Andy Harrison chief executive at Whitbread
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NewsEllis raises Whitbread TP
Leading analyst Wyn Ellis has increased his Target Price for Whitbread from £43 to £45 after its “very strong” trading update
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NewsWhitbread Q2 lfls grow 6.8%
Whitbread has maintained its like-for-like sales growth in its most recent trading period, with growth of 6.8% in the 11 weeks to 14 August, and said it “remains on track for another good year”
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NewsElectra Partners agrees £91m Original Bowling Co acquisition
Private equity group Electra Partners has reached an agreement to buy The Original Bowling Company (TOBC), the UK’s largest ten-pin bowling operator that owns the Hollywood Bowl brand, in a deal valued at £91m
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NewsGov’t holds talks on future of Responsibility Deal
The Government has held talks with leading food industry representatives in a bid to revive the Responsibility Deal
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OpinionAnalyse this: your shopping data
Retailers compile a lot of information from customers’ purchases. James England looks at how these statistics can add up to greater profits
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NewsCosta signs up for Simply Cups recycling initiative
Costa Coffee has signed up to the ‘Simply Cups’ paper cup recovery and recycling initiative
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Analysis & InsightYoung like it hot
Whether they’re concerned for their teeth or watching their waistlines, young people are turning off fizzy drinks and reaching for coffee
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News
Pita Pit UK expansion continues
Pita Pit has secured its second site in London, as it looks to “mirror the phenomenal success” it has had across the Atlantic here
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NewsNando’s strengthens management team
Nando’s has strengthened its management team with the appointment of its first people director and a new director of food
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Analysis & InsightLowdown on the low-key CEOs
Some chief executives are happy to shout about their success while others do pretty much everything to stay out of the limelight. Dominic Walsh investigates
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NewsAnalyst corner: Jamie Rollo on Whitbread
Jamie Rollo at Morgan Stanley looks ahead to Whitbread’s Q2 interim management statement on 9 September, predicting “solid” like-for-like sales growth of 6% for the leisure group, with a slowdown in the Hotels and Restaurants division but an acceleration at Costa
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NewsKrispy Kreme UK updates selected stores
Krispy Kreme UK, the Alcuin Capital Partners-backed doughnut retailer, is undertaking investments featuring an updated design at a number of its cafe/retail units
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News
Hungry Horse and Wildwood confirmed for Telford development
Greene King’s Hungry Horse and Wildwood Restaurants have been confirmed as the latest tenants for new units of a development in Telford called Southwater Telford
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Opinion
Filling in the sandwich market
Mendocino Farms has not rushed into expanding its operation, but is now finding huge popularity in the US sandwich market