All Costa articles
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Analysis & InsightFestive menus offer comfort and indulgence
Customers will see the return of familiar festive flavours, such as gingerbread, brie, and cranberry, while fresh options like profiterole cheesecake and black forest frappe lead on innovation. MCA rounds up the first wave of Christmas menus from Starbucks, Costa, Caffe Nero and Orée
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NewsCosta reaches £1.2bn revenue
The 2023 figure represented an increase of £105m (9%) from £1.1bn in 2022, with the coffee business continuing to invest in new stores, renewing existing sites, and proposition development
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Analysis & InsightAutumn menus feature pumpkin spice and all things nice
Classic autumnal flavours, such as maple, cinnamon and pumpkin, make a return to menus, as MCA rounds-up the latest menu launches, featuring Pret, Greggs, Costa Coffee and more
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NewsScoffs Group aims for 400
The Costa Coffee and itsu franchise business is looking to reach the target within five years, with a minimum of 20 stores a year planned
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NewsDeath of girl, 13, caused by Costa staff’s ‘failure to follow allergy process’
Hannah Jacobs’s mother says ‘tick-box’ allergen training is not acceptable after coroner’s ruling, The Telegraph reports
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NewsOptimum Group sourcing new Costa sites
The Costa, Kaspa’s, and I am Doner franchisee is planning further openings for its coffee and doner businesses
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NewsIn pictures: Costa unveils refreshed New Oxford Street store
The new design, which has also been rolled out at the brand’s Tooley Street site, offers touch screen ordering and a dedicated collection point to speed up service
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NewsCosta unveils new store design
Reopened after a major refurbishment, the coffee giant’s Tooley Street site now features touchscreen ordering systems, a modern seating area, multiple charging points, and a refreshed counter space
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NewsCosta expands into air travel with EasyJet
The partnership brings EasyJet a range of Costa’s hot beverages including cappuccino, latte, salted caramel latte and decaf options
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NewsCosta to launch robotic coffee kiosk
The UK-based brand will partner with US hospitality group Delaware North to launch its new Costa Coffee Creations concept at Austin-Bergstrom International Airport in Texas
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Analysis & InsightCosta Coffee embraces global cuisines for new summer menu
Fresh flatbreads draw inspiration from the rich flavours of Middle Eastern cuisine, while the coffeehouse chain introduces a number of plant-based options in collaboration with BOSH!
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Analysis & InsightSpring menu innovation juggles indulgence, wellness and sustainability
The season’s latest slew of menu updates sees PizzaExpress going large with family-sharing extra dough, ASK Italian use regenerative flour in its pizza, while Leon also opts for a Mediterranean flavour
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NewsCosta launches cafe collaboration with Sainsbury’s
With an investment exceeding £3m, Costa has unveiled initial plans to open 11 new stores within Sainsbury’s supermarkets in 2024
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NewsCosta Coffee increases pay rate by 9%
The starting rate for baristas will rise to £12 per hour, from £10.70, with employees set to receive a pay rise from 1 April 2024
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NewsCosta Coffee named Nation’s Favourite
In the annual Allegra World Coffee Portal survey of more than 5,000 UK consumers, 51.6% named Costa as their favourite chain for the 14th year in a row
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NewsCosta Coffee appoints CMO
Cecile Angrand has previously worked for Bel, Mars, Nesporesso and Cadbury
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NewsCosta debuts streamlined ordering features
The coffee shop chain has reopened its Plymouth outlet with touch screen ordering and order-to-table features
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NewsAdrian Cook steps down from Costa
Adrian Cook has stepped down as managing director – International for Costa Coffee after two years with the coffee shop chain
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NewsCosta Express grows sales to £348m
The self-serve coffee business installed 1,466 machines in 2022, but operating profit was down due to higher costs
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NewsCosta Coffee returns to profit
The coffee chain has reported its 2022 financial results with turnover of £1.1bn, alongside a focus on its omnichannel strategy to create the ‘Total Coffee Company’ proposition and further build on its international foundations